
Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, Second Edition ( Paperback)
2nd Edition
By Kerry Patterson and Joseph Grenny and Ron McMillan and Al Switzler and David Maxfield
ISBN10: 0071829318
ISBN13: 9780071829311
Copyright: 2013
ISBN10: 0071829318
ISBN13: 9780071829311
Copyright: 2013
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