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ALEKS Instructor Support Tools and Best Practices
Want to get the most out of your ALEKS course? We’ve created resources to help you set up your course, sync with a Learning Management System (LMS), use remote proctoring, and more! We’ve got the ALEKS support you need.
New to ALEKS? Watch These Videos to Get Started.
Additional Videos
Syncing your Learning Management System (LMS) with ALEKS: Select your LMS and watch the how-to video.
Looking for More ALEKS Support?
Below are videos and guides for the most common ALEKS instructor support topics.
Please contact us if you can’t find what you need, and our team will be happy to assist.
Course Setup (View All)
Our Course Setup resources will help you with everything from logging in for the first time to syncing with your Learning Management System (LMS). We also have resources you can share with your students so they can easily register for your course.
Overview of Course Options
Discover how to build the perfect course for your students.
Sharing a Course
Learn how to share your ALEKS course with another Instructor or Teaching Assistant.
Syncing ALEKS with Blackboard
Learn how to sync ALEKS with Blackboard by following a few simple steps.
Assignments and Exams (View All)
Learn how to easily build and manage your assignments and exams.
Creating an ALEKS Video Assignment
Learn how to create a Video Assignment and adjust the settings.
Understanding Knowledge Checks
Understand what each Knowledge Check is called, what it does, and when to assign it.
Best Practices for Student Progress and Pacing
Use these 4 steps to keep your students motivated and on schedule throughout their ALEKS coursework.
Read about Best Practices for Student Progress and Pacing (PDF)
Grading and Class Management (View All)
These videos, support documents, and checklists will show you how to build your gradebook, use reports, and manage your course to ensure your students are on the track to success.
Setting Up the ALEKS Gradebook
Learn how to set up your ALEKS Gradebook in this overview video.
ALEKS Reports Basics
Get a brief overview of the reports available in ALEKS.
Viewing and Adding Course Resources
Learn how to view or add resources for your course in ALEKS.
Stay in the Know with McGraw Hill ALEKS Platform Status Updates
Visit and bookmark status.mheducation.com to see the latest service updates, view scheduled maintenance, and subscribe to receive email notifications for McGraw Hill ALEKS.
Want to Chat? Our Team is Available to Help.
Tech Support Representatives
Visit the Tech Online Support Center
or contact ALEKS Customer Support
Hours of Operation:
Sunday: 4:00 PM to 1:00 AM EST
Monday-Thursday: 7:00 AM to 1:00 AM EST
Friday: 7:00 AM to 9:00 PM EST
Contact ALEKS Customer Support
You Don’t Have to Do it Alone
Instructors, get personalized 1-to-1 support from our implementation team.
Have a question? Need advice? Whatever you need to ensure you and your students are set up for success, our implementation consultants can help. Just answer a few simple questions so we can best assist you.
GET STARTED
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Customer Service Team
Contact customer service for questions regarding pricing, orders, shipping, or returns.
Visit the Customer Service Online Support Center or contact us below:Hours of Operation:Monday-Friday: 8:00 AM to 6:00 PM ET
Phone: (800) 338-3987
Fax: (800) 953-8691
By Mail: McGraw Hill P.O. Box 182605 Columbus, OH 43218