Connect Instructor Support
Tools and Best Practices
Learn how to organize assignments, sync with a Learning Management System (LMS), access instructor resources, and more! Let us provide the Connect help you need.
Looking for More Connect Support?
Below are videos and guides for the most common Connect instructor support topics.
Please contact us if you can’t find what you need, and our team will be happy to assist.
Connect Reports: Assignment Statistics, Item Analysis, and Category Analysis
Learn the basics of assignment statistics, item analysis, and category analysis reports.
Resources to Help You Get Started at Your Own PaceVisit the SmartBook 2.0 - Instructor Overview Page
Visit the SmartBook 2.0 User Guide Page
Visit the Assigning SmartBook 2.0 Page
Visit the SmartBook 2.0 Reports Page
Access Training Curriculum for Specialized Topics
Writing Assignment Training
Looking to incorporate writing assignments into your class? This course provides you with McGraw Hill training materials and peer insights from a professor who uses the Writing Assignment tool in her class.
Stay in the Know with McGraw HillConnect Platform Status Updates
Visit and bookmark status.mheducation.com to see the latest service updates, view scheduled maintenance, and subscribe to receive email notifications for McGraw Hill Connect.
Want to Chat? Our Team is Available to Help.
Tech Support Representatives
You Don’t Have to Do it Alone
Instructors, get personalized 1-to-1 support from our implementation team.
Have a question? Need advice? Whatever you need to ensure you and your students are set up for success, our implementation consultants can help. Just answer a few simple questions so we can best assist you.
Find Your Sales Rep
Looking for new course materials, need a desk copy, or want to talk about new McGraw Hill products? Locate contact information for your McGraw Hill sales representative.
Find My Rep
Customer Service Team
Contact customer service for questions regarding pricing, orders, shipping, or returns.
Visit the Customer Service Online Support Center or contact us below: Hours of Operation: Monday-Friday: 8:00 AM to 6:00 PM ET Phone: (800) 338-3987 Fax: (800) 953-8691 By Mail: McGraw Hill P.O. Box 182605 Columbus, OH 43218