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McGraw Hill Instructor Support
Select Connect, ALEKS, SIMnet, or GO below to find training tools and support resources to get your course setup for success.
Find Connect help here, from basic setup videos to advanced reporting guides.
Use ALEKS support kick-start guides and registration videos to start the term off right.
Access SIMnet training materials, student registration support,
Access GO training materials, including start-up guides,
Want to Chat? Our Team is Available to Help.
Tech Support Representatives
Contact tech support for assistance with registering or troubleshooting your digital product.
Connect and SIMnet
Visit the Tech Online Support Center or contact us below:
Hours of Operation:
Sunday: 12:00 PM to 12:00 AM ET
Monday-Thursday: 24 hours
Friday: 12:00 AM to 9:00 PM ET
Saturday: 10:00 AM to 8:00 PM ET
Phone: (800) 331-5094
Online: Submit a Support Request
Chat: Chat with a Representative
You Don’t Have to Do it Alone
Instructors, get personalized 1-to-1 support from our implementation team.
Have a question? Need advice? Whatever you need to ensure you and your students are set up for success, our implementation consultants can help. Just answer a few simple questions so we can best assist you.
Find Your Sales Rep
Looking for new course materials, need a desk copy, or want to talk about new McGraw Hill products? Locate contact information for your McGraw Hill sales representative.
Find My Rep
Customer Service Team
Contact customer service for questions regarding pricing, orders, shipping, or returns.
Visit the Customer Service Online Support Center or contact us below: Hours of Operation: Monday-Friday: 8:00 AM to 6:00 PM ET Phone: (800) 338-3987 Fax: (800) 953-8691 By Mail: McGraw Hill P.O. Box 182605 Columbus, OH 43218