Skip to main content

Are you a student looking for help? Get Connect Support

Connect logo

Connect Instructor Support
Tools and Best Practices

Learn how to organize assignments, sync with a Learning Management System (LMS), access instructor resources, and more! Let us provide the Connect help you need.

What do you need help with?

New to Connect?

Watch These Videos to Get Started on the Right Track.

Additional Videos

Syncing Your Course with Your Learning Management System (LMS): Select your LMS and watch the how-to video.

Syncing Your Course with Your Learning Management System (LMS): Select your LMS and watch the how-to video.

Looking for More Connect Support?

Below are videos and guides for the most common Connect instructor support topics.
Please contact us if you can’t find what you need, and our team will be happy to assist.

Course Setup

From setting up basic policies to syncing with a Learning Management System, we’ve got you covered. View All Topics

 

Assignments & Exams

Learn how to easily build and manage your assignments and exams. View All Topics

 

Grading & Reporting

Discover everything you need to know about grading and reporting, including how to identify and help at-risk students. View All Topics

 

Student Engagement Tips

Learn how adaptive technology and helping students avoid procrastination can lead to increased student engagement. View All Topics

 

Tips to Help Students Avoid the Procrastination Trap

Procrastination is a common behavior, but there are steps instructors can take to encourage their students to start assignments early.

Visit the Student Procrastination Page

User Guides

View All Topics

Stay in the Know with McGraw Hill Connect Platform Status Updates

Visit and bookmark status.mheducation.com to see the latest service updates, view scheduled maintenance, and subscribe to receive email notifications for McGraw Hill Connect.

Want to chat? Our team is available to help.

Tech Support Representatives

Visit the Tech Online Support Center or contact us below:

Email & Live Chat:
Sunday: 12:00 PM to 12:00 AM ET
Monday-Thursday: 24 hours ET
Friday: 12:00 AM to 9:00 PM ET
Saturday: 10:00 AM to 8:00 PM ET

Phone:
Sunday: 12:00 PM to 1:00 AM ET
Monday-Thursday: 8:00 AM to 1:00 AM ET
Friday: 8:00 AM to 9:00 PM ET
Saturday: 10:00 AM to 8:00 PM ET

 Phone: (800) 331-5094
 Online: Submit a Support Request
 Chat: Chat with a Representative

You Don’t Have to Do it Alone

Instructors, get personalized 1-to-1 support from our implementation team.

Have a question? Need advice? Whatever you need to ensure you and your students are set up for success, our implementation consultants can help. Just answer a few simple questions so we can best assist you.

Get Started

Find Your Sales Rep

Looking for new course materials, need a desk copy, or want to talk about new McGraw Hill products? Locate contact information for your McGraw Hill sales representative.

Find My Rep

Customer Service Team

Contact customer service for questions regarding pricing, orders, shipping, or returns.

 

Visit the Customer Service Online Support Center or contact us below:

Hours of Operation:
Monday-Friday: 8:00 AM to 6:00 PM ET

 Phone: (800) 338-3987
 Fax: (800) 953-8691

By Mail:
McGraw Hill
P.O. Box 182605
Columbus, OH 43218