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Support Tools and Best Practices
Learn how to use Sharpen Companion alongside the Connect and McGraw Hill GO platforms. Here faculty will find support to offer reliable study prep and students will find tips to get started with Sharpen and integrate it into their study habits.
Watch this video for an overview of Sharpen's key study features and navigation.
About Sharpen and Sharpen Companion
What is Sharpen? Sharpen is the ultimate college study app that revolutionizes exam prep. Click here for a full product overview.
Sharpen Companion can be added to an instructor’s Connect or McGraw Hill GO course to give students access to premium study content for a single title. This must be set up in advance of the first day of class.
What do you need help with?
Connect and Sharpen Companion Registration Guides
On the first day of class, share this with students to show them how to access Connect and Sharpen Companion immediately. Choose whether you have Inclusive Access or regular integration.
McGraw Hill GO and Sharpen Companion Registration Guides
On the first day of class, share this with students to show them how to access McGraw Hill GO and Sharpen Companion immediately. Choose whether you have Inclusive Access or regular integration.
Visit McGraw Hill GO and Sharpen Companion Registration Page
New to Sharpen?
Explore the Instructor and Student Sharpen Companion guides for an overview, key features, helpful resources—including templates for adding Sharpen to a syllabus and how to log in for study tips.
Unsure which access type to share with your students?
Each integration and access type has a slightly different registration process. If you’re unsure of the access type used for your course, please contact us.
If You Have:
Inclusive Access , Link will open in a new window
If you’ve set up Inclusive Access for your students, they will not need to purchase additional access to Connect as part of the registration process, since billing has already been set up for their materials. Choose the Inclusive Access registration materials for your LMS to guide them through the process.
If You Have:
Regular Deep Integration , Link will open in a new window
If you do not have Inclusive Access in your course, students will need to purchase access to Connect as part of the Connect + LMS registration process. Choose the deep integration registration material to guide them through the process.
Tech Support Representatives
Visit the Tech Online Support Center or contact us below:
Email & Live Chat:
Sunday: 12:00 PM to 12:00 AM EST
Monday-Thursday: 24 hours EST
Friday: 12:00 AM to 9:00 PM ET
Saturday: 10:00 AM to 8:00 PM ET
Phone:
Sunday: 12:00 PM to 1:00 AM EST
Monday-Thursday: 8:00 AM to 1:00 AM EST
Friday: 8:00 AM to 9:00 PM ET
Saturday: 10:00 AM to 8:00 PM ET
You Don’t Have to Do it Alone
Instructors, get personalized 1-to-1 support from our implementation team.
Have a question? Need advice? Whatever you need to ensure you and your students are set up for success, our implementation consultants can help. Just answer a few simple questions so we can best assist you.
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Find Your Sales Rep
Looking for new course materials, need a desk copy, or want to talk about new McGraw Hill products? Locate contact information for your McGraw Hill sales representative.
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Customer Service Team
Contact customer service for questions regarding pricing, orders, shipping, or returns.
Visit the Customer Service Online Support Center or contact us below:
Hours of Operation:
Monday-Friday: 8:00 AM to 6:00 PM ET
By Mail:
McGraw Hill
P.O. Box 182605
Columbus, OH 43218
