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Locations and Contact Information

McGraw Hill distributes its educational content and learning solutions
in more than 100 countries, with over 40 offices worldwide.

Our U.S. Offices

Columbus

8787 Orion Place
Columbus, OH 43240

Dubuque

501 Bell Street
Dubuque, IA 52001

New York

1325 Avenue of the Americas
New York, NY 10019

Chicago

120 South Riverside Plaza
Chicago, IL 60606

Regional Hubs

North America

Latin America

Europe & Middle East

Asia Pacific

View global Professional office contact information

Customer Support

PreK–12

Customer Service Online Support Center

U.S. Customer Service:
Phone: (800) 338-3987
Fax: (800) 953-8691

Hours of Operation:
Monday-Friday: 8:00 AM to 8:00 PM ET

Contact a PreK-12 Sales Rep

PreK-12 Support

Higher Ed

Customer Service Online Support Center

U.S. Customer Service:
Phone: (800) 338-3987
Fax: (800) 953-8691

Hours of Operation:
Monday-Friday: 8:00 AM to 8:00 PM ET

Locate your higher education representative

For International Customer Service or to learn more about our offices outside of the US, click here.

Submit Support Case

Phone: (800) 338-3987

Fax: (800) 953-8681

Mail: 

McGraw Hill
P.O. Box 182605
Columbus, OH 43218

Hours of Operation:

Monday-Friday:  8:00 AM to 8:00 PM ET

Outside the United States: Contact International Customer Support

PreK–12 McGraw Hill Representative

Contact a Sales Rep

PreK–12 Contact Customer Support

Phone: (800) 338-3987

Fax: (800) 953-8681

Mail: 

McGraw Hill
P.O. Box 182605
Columbus, OH 43218

Hours of Operation:

Monday-Friday:  8:00 AM to 8:00 PM ET

Outside the United States:

Contact International Customer Support

PreK–12 Contact Tech Support

Submit a Request Ticket

Phone: (800) 437-3715

Hours of Operation:

Monday-Friday: 8:00 AM to 8:00 PM ET
Saturday & Sunday: Closed

Higher Ed McGraw Hill Representative

Find your Higher Ed Rep

Outside the United States:

Contact International Support

Higher Ed Contact Customer Support

Phone: (800) 331-5094

Email:
Sunday: 12:00 PM to 12:00 AM ET
Monday-Thursday: 24 hours ET
Friday: 12:00 AM to 9:00 PM ET
Saturday: 10:00 AM to 8:00 PM ET

Phone:
Sunday: 12:00 PM to 1:00 AM ET
Monday-Thursday: 8:00 AM to 1:00 AM ET
Friday: 8:00 AM to 9:00 PM ET
Saturday: 10:00 AM to 8:00 PM ET

Holiday Closures: Memorial Day. 4th of July, Thanksgiving, Day after Thanksgiving, Christmas Eve, Christmas Day, and New Year’s Day

Higher Ed Tech Support

Submit a Request Ticket

ALEKS Customer Support (US)

Submit US Support Ticket

Phone: (800) 258-2374

Hours of Operation:

Monday-Thursday: 7:00 AM to 1:00 AM ET

Friday: 7:00 AM to 9:00 PM ET

Saturday: Closed

Sunday: 4:00 PM to 1:00 AM ET

ALEKS Customer Support (Canada)

Submit Canada Support Ticket

Phone: (800) 233-6870

IMPORTANT NOTE: Due to Canadian laws, before calling you must submit written consent for our agents to access your account via the quick link: https://ca.aleks.com/support/form. After submission, you will be emailed a case number to supply the ALEKS Support Agent when calling.

Hours of Operation:

Monday-Thursday: 7:00 AM to 1:00 AM ET

Friday: 7:00 AM to 9:00 PM ET

Saturday: Closed

Sunday: 4:00 PM to 1:00 AM ET

ALEKS Customer Support (Latin America)

Submit LATAM Support Ticket
Contact LATAM Support

Outside the United States: Contact International Customer Support

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