Connect Student Support Tools
Learn how to navigate Connect, complete proctored assignments, track your progress, and more! Let us help you get the most out of Connect.
Looking for Connect Support?
Below are videos and guides for the most common Connect student support topics. contact us if you can’t find what you need, and our team will be happy to assist.Please
Use these resources to get up and running with Connect.
Connect Access Code and Purchase FAQFind answers to common questions about Connect access codes and purchasing options.
How to Navigate ConnectLearn how to navigate the Connect home page and course menu.
Adding Connect Tablet App to iOS & Android Tablet DevicesLearn how to add the Connect tablet app to your iOS or Android tablet device.
Connect Student Accessibility TipsUse this how-to guide to learn how to navigate Connect using accessibility tools and resources.
Where to go for help with ConnectNeed technical support for Connect? Our digital support team is here to help.
Register for ConnectIf your instructor gave you a URL to register for your course, follow these instructions to get up and running in Connect. If not, please contact your instructor for your registration instructions.
Learn how to easily complete assignments and track your progress.
Completing Connect AssignmentsLearn how to find and complete your Connect assignments.
SmartBook 2.0: Grading and Recharge for StudentsLearn how to view your SmartBook grades and how to use recharge mode for further studying.
Visit the SmartBook 2.0: Grading and Recharge for Students Page
Viewing your grades in ConnectLearn how to view your grades and track your progress within Connect.
Completing a Writing Assignment
Learn how to complete a Writing Assignment in Connect, utilizing the functionality of grammar and originality checker, and Peer Review
Completing Proctored Assignments
We’ve got everything you need to know about proctored assignments.
Proctorio Student OrientationLearn about the Proctorio student experience, including purchase, setup options, and proctored assignment checks.
Connect and Proctorio Student User GuideReview this guide to get started with Proctorio, add the browser extension, and complete proctored assignments.
Accessing the eBook
Did you know that your Connect course automatically includes an eBook? Don’t miss out on this additional study tool.
eBook in Connect User GuideLearn how to navigate the eBook, take notes, build study guides, and download the ReadAnywhere app.
Use the ReadAnywhere appLearn how the free ReadAnywhere app can help you study anytime, anywhere on your smartphone.
Stay in the Know with McGraw HillConnect Platform Status Updates
Visit and bookmark status.mheducation.com to see the latest service updates, view scheduled maintenance, and subscribe to receive email notifications for McGraw Hill Connect.
Want to Chat? Our Team is Available to Help.
Tech Support RepresentativesVisit the Tech Online Support Center or contact us below:
Hours of Operation:
Sunday: 12:00 PM to 12:00 AM ET
Monday-Thursday: 24 hours
Friday: 12:00 AM to 9:00 PM ET
Saturday: 10:00 AM to 8:00 PM ET
Phone: (800) 331-5094
Online: Submit a Support Request
Chat: Chat with a Representative
Customer Service Team
Visit the Customer Service Online Support Center or contact us below: Hours of Operation: Monday-Friday: 8:00 AM to 6:00 PM ET Phone: (800) 338-3987 Fax: (800) 953-8691 By Mail: McGraw Hill P.O. Box 182605 Columbus, OH 43218