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Humanities, Social Science and Language

Digital Products

Course managementreporting, and student learning tools backed by great support.

McGraw Hill GO
Greenlight learning with the new eBook+

Personalize learning and assessment

ALEKS® Placement, Preparation, and Learning
Achieve accurate math placement

Ignite mastery of MS Office and IT skills

McGraw Hill eBook & ReadAnywhere App
Get learning that fits anytime, anywhere

Sharpen: Study App
A reliable study app for students

Virtual Labs
Flexible, realistic science simulations


Inclusive Access
Reduce costs and increase success

LMS Integration
Log in and sync up

Math Placement
Achieve accurate math placement

Content Collections powered by Create®
Curate and deliver your ideal content

Custom Courseware Solutions
Teach your course your way

Professional Services
Collaborate to optimize outcomes

Remote Proctoring
Validate online exams even offsite

Institutional Solutions
Increase engagement, lower costs, and improve access for your students


General Help & Support Info
Customer Service & Tech Support contact information

Online Technical Support Center
FAQs, articles, chat, email or phone support

Support At Every Step
Instructor tools, training and resources for ALEKS, Connect & SIMnet

Instructor Sample Requests
Get step by step instructions for requesting an evaluation, exam, or desk copy

Platform System Check
System status in real time

Connect Student Support Tools

Learn how to navigate Connect, complete proctored assignments, track your progress, and more! Let us help you get the most out of Connect.

Looking for Connect Support?

Below are videos and guides for the most common Connect student support topics.
Please contact us if you can’t find what you need, and our team will be happy to assist.

Getting Started

Use these resources to get up and running with Connect.

Connect Access Code and Purchase FAQ , Link will open in a new tab

Find answers to common questions about Connect access codes and purchasing options.

How to Navigate Connect , Link will open in a new tab

Learn how to navigate the Connect home page and course menu.

Connect Student Accessibility Tips , Link will open in a new tab

Use this how-to guide to learn how to navigate Connect using accessibility tools and resources.

Where to go for help with Connect , Link will open in a new tab

Need technical support for Connect? Our digital support team is here to help.

Register for Connect , Link will open in a new tab

If your instructor gave you a URL to register for your course, follow these instructions to get up and running in Connect. If not, please contact your instructor for your registration instructions.

Connect + Loose Leaf Option , Link will open in a new tab

Once you have purchased access to Connect, you can also purchase a loose leaf physical copy of your textbook for a great price!

Completing Assignments

Learn how to easily complete assignments and track your progress.

Completing Connect Assignments , Link will open in a new tab

Learn how to find and complete your Connect assignments.

SmartBook Overview - Student , Link will open in a new tab

Get the most out of SmartBook when you learn the best and easiest way to find and complete your assignments in Connect.

SmartBook Grading and Recharge for Students , Link will open in a new tab

Learn how to view your SmartBook grades and how to use recharge mode for further studying.

Completing a Writing Assignment , Link will open in a new tab

Learn how to complete a Writing Assignment in Connect, utilizing the functionality of grammar and originality checker, and Peer Review

Power of Process Student , Link will open in a new tab

Viewing your grades in Connect , Link will open in a new tab

Learn how to view your grades and track your progress within Connect.

Completing Proctored Assignments

We’ve got everything you need to know about proctored assignments.

Proctorio Student Orientation , Link will open in a new tab

Learn about the Proctorio student experience, including purchase, setup options, and proctored assignment checks.

Accessing the eBook

Did you know that your Connect course automatically includes an eBook? Don’t miss out on this additional study tool.

eBook in Connect User Guide , Link will open in a new tab

Learn how to navigate the eBook, take notes, build study guides, and download the ReadAnywhere app.

Use the ReadAnywhere app , Link will open in a new tab

Learn how the free ReadAnywhere app can help you study anytime, anywhere on your smartphone.

Stay in the Know with McGraw Hill
Connect Platform Status Updates

Visit and bookmark to see the latest service updates, view scheduled maintenance, and subscribe to receive email notifications for McGraw Hill Connect.

Want to chat? Our team is available to help.

Tech Support Representatives

Visit the Tech Online Support Center or contact us below:

Email & Live Chat:
Sunday: 12:00 PM to 12:00 AM EST
Monday-Thursday: 24 hours EST
Friday: 12:00 AM to 9:00 PM ET
Saturday: 10:00 AM to 8:00 PM ET

Sunday: 12:00 PM to 1:00 AM EST
Monday-Thursday: 8:00 AM to 1:00 AM EST
Friday: 8:00 AM to 9:00 PM ET
Saturday: 10:00 AM to 8:00 PM ET

 Phone: (800) 331-5094
 Online: Submit a Support Request
 Chat: Chat with a Representative

Customer Service Team

Contact customer service for questions regarding pricing, orders, shipping, or returns.


Visit the Customer Service Online Support Center or contact us below:

Hours of Operation:
Monday-Friday: 8:00 AM to 6:00 PM ET

 Phone: (800) 338-3987
 Fax: (800) 953-8691

By Mail:
McGraw Hill
P.O. Box 182605
Columbus, OH 43218