Skip to main content

Are you a student looking for help with Connect? Visit the Student Connect Support Page 

User Guides

User Guides

  • Application-Based Activities User Guide

    Learn how to create and grade Application-Based Activities (ABA) within your Connect course.

    Application-Based Activities User Guide
  • Adaptive Learning Assignments (ALA) User Guide

    Learn how to build an ALA, use ALA reports, and create a review assignment within your Connect course.

    Adaptive Learning Assignments (ALA) User Guide
  • GoReact User Guide

    In this user guide, you will learn best practices for utilizing Video Capture powered by GoReact in your Connect course.

    GoReact User Guide
  • Polling User Guide

    In this user guide, you'll learn to easily create, conduct and see results of Connect Polls. Also, learn how to get your students started with Polling in your Connect course.

    Polling User Guide
  • Writing Assignment User Guide

    In this user guide, you'll learn to easily create and grade writing assignments as well as how to create writing prompts for your students and build or customize a pre-built rubric.

    Writing Assignment User Guide

Want to chat? Our team is available to help.

Tech Support Representatives

Visit the Tech Online Support Center or contact us below:

Email & Live Chat:
Sunday: 12:00 PM to 12:00 AM ET
Monday-Thursday: 24 hours ET
Friday: 12:00 AM to 9:00 PM ET
Saturday: 10:00 AM to 8:00 PM ET

Phone:
Sunday: 12:00 PM to 1:00 AM ET
Monday-Thursday: 8:00 AM to 1:00 AM ET
Friday: 8:00 AM to 9:00 PM ET
Saturday: 10:00 AM to 8:00 PM ET

 Phone: (800) 331-5094
 Online: Submit a Support Request
 Chat: Chat with a Representative

You Don’t Have to Do it Alone

Instructors, get personalized 1-to-1 support from our implementation team.

Have a question? Need advice? Whatever you need to ensure you and your students are set up for success, our implementation consultants can help. Just answer a few simple questions so we can best assist you.

Get Started 

 

Find Your Sales Rep

Looking for new course materials, need a desk copy, or want to talk about new McGraw Hill products? Locate contact information for your McGraw Hill sales representative.

Find My Rep 

Customer Service Team

Contact customer service for questions regarding pricing, orders, shipping, or returns.

 

Visit the Customer Service Online Support Center or contact us below:

Hours of Operation:
Monday-Friday: 8:00 AM to 6:00 PM ET

 Phone: (800) 338-3987
 Fax: (800) 953-8691

By Mail:
McGraw Hill
P.O. Box 182605
Columbus, OH 43218