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Are you a student looking for help with Connect? Visit the Student Connect Support Page
Connect Course Setup
From setting up basic policies to syncing with a Learning Management System, we’ve got Connect support resources to help you every step of the way. Choose a category below to access our resource library.
Looking for Help Setting Up Your Connect Course? You’ve Come to the Right Place.
Below are videos and guides for the most common Connect instructor support topics around course setup.
Please contact us if you can’t find what you need, and our team will be happy to assist.
Set Up Your Course in Connect
Set Up Your Course in Connect
Connect Instructor Basics
Learn how to create a new course, navigate the homepage, and access instructor resources inside Connect.
Class Start Readiness
Ensure your course is set up for success within Connect and your Learning Management System.
Copying and Sharing
Follow these easy steps to copy and share your sections with another instructor.
Reusing Your Course
Learn how to take an existing Connect course and reuse it for a new term.
Getting Started with a Prebuilt OLC-Aligned Course
Learn how to customize the OLC-aligned course in your Connect library, to get up and running quickly.
Sync Connect with Your Learning Management System
Sync Connect with Your Learning Management System
Syncing Connect with Blackboard
Learn how to sync Connect with Blackboard by following a few simple steps.
Syncing Connect with Blackboard Ultra
Learn how to sync Connect with Blackboard Ultra by following a few simple steps.
Syncing Connect with Canvas
Learn how to sync Connect with Canvas by following a few simple steps.
Syncing Connect with D2L Brightspace
Learn how to sync Connect with D2L Brightspace by following a few simple steps.
Syncing Connect with Moodle and Other LMS Platforms
Learn how to sync Moodle and other LMS platforms with Connect.
Reusing Your Course with Blackboard
Learn how to reuse your course and sync it with Blackboard.
Reusing Your Course with Blackboard Ultra
Learn how to reuse your course and sync it with Blackboard Ultra.
Reusing Your Course with Canvas
Learn how to reuse your course and sync it with Canvas.
Reusing Your Course with D2L Brightspace
Learn how to reuse your course and sync it with D2L Brightspace.
Access Instructor Tools and Course Resources
Access Instructor Tools and Course Resources
Accessing Instructor Resources
Learn how to access your instructor resources in a few easy steps.
Getting Help with Connect
Need technical support for Connect? Our digital support team is here to help.
Managing Your Roster
Learn how to locate, access, and manage your roster.
Want to Chat? Our Team is Available to Help.
Tech Support Representatives
Visit the Tech Online Support Center or contact us below:
Hours of Operation:
Sunday: 12:00 PM to 12:00 AM EST
Monday-Thursday: 24 hours
Friday: 12:00 AM to 9:00 PM EST
Saturday: 10:00 AM to 8:00 PM EST
Phone: (800) 331-5094
Online: Submit a Support Request
Chat: Chat with a Representative
You Don’t Have to Do it Alone
Instructors, get personalized 1-to-1 support from our implementation team.
Have a question? Need advice? Whatever you need to ensure you and your students are set up for success, our implementation consultants can help. Just answer a few simple questions so we can best assist you.
GET STARTED »
Find Your Sales Rep
Looking for new course materials, need a desk copy, or want to talk about new McGraw Hill products? Locate contact information for your McGraw Hill sales representative.
Find My Rep »
Customer Service Team
Contact customer service for questions regarding pricing, orders, shipping, or returns.
Visit the Customer Service Online Support Center or contact us below:Hours of Operation:Monday-Friday: 8:00 AM to 6:00 PM ET
Phone: (800) 338-3987
Fax: (800) 953-8691
By Mail: McGraw Hill P.O. Box 182605 Columbus, OH 43218