Are you a student looking for help with Connect? Visit the Student Connect Support Page
Connect Course Setup
From setting up basic policies to syncing with a Learning Management System, we’ve got Connect support resources to help you every step of the way. Choose a category below to access our resource library.
Looking for Help Setting Up Your Connect Course?
You’ve Come to the Right Place.
Below are videos and guides for the most common Connect instructor support topics around course setup.
Please contact us if you can’t find what you need, and our team will be happy to assist.
Connect Instructor Basics
Learn how to create a new course, navigate the homepage, and access instructor resources inside Connect.
Class Start Readiness
Ensure your course is set up for success within Connect and your Learning Management System.
NEW
Set Registration Dates for Your Connect Course
Learn how to set registration dates for your Connect sections, whether you're setting the same date for all sections or choosing a date for a specific section.
NEW
Set Time Zones for Your Connect Course
Learn how to set and update your time zones to make sure your due dates and times are accurate.
UPDATED
How do I copy or share my Connect course section?
Follow these easy steps to copy and share your sections with another instructor.
UPDATED
Reusing Your Connect Course For a New Term
Learn how to take an existing Connect course and reuse it for a new term.
Get Started with a Prebuilt OLC-Aligned Course
Learn how to customize the OLC-aligned course in your Connect library, to get up and running quickly.
UPDATED
How do I access my Connect instructor resources?
Learn how to access your instructor resources in a few easy steps.
Getting Help with Connect
Need technical support for Connect? Our digital support team is here to help.
NEW
Record Your Lecture in Connect with Tegrity
Learn how to record your lectures with Tegrity, including how to upload and share your recordings.
Managing Your Roster
Learn how to locate, access, and manage your roster.
NEW
Section Dashboard Overview
An overview of your Section Dashboard within Connect
NEW
Assignment Overview Widget
Learn about the Assignment Overview Widget on your Section Dashboard in Connect.
NEW
Course Materials Widget
Learn about the Course Materials Widget on your Section Dashboard in Connect.
NEW
Section Information Widget
Learn about the Section Information Widget on your Section Dashboard in Connect.
NEW
Section Performance Widget
Learn about the Section Performance Widget on your Section Dashboard in Connect.
NEW
Add Multiple Instructors to Your Connect Section
Watch a short video or read the instructions to learn how to easily add multiple instructors to your Connect section.
Tech Support Representatives
Visit the Tech Online Support Center or contact us below:
Hours of Operation:
Sunday: 12:00 PM to 12:00 AM EST
Monday-Thursday: 24 hours
Friday: 12:00 AM to 9:00 PM EST
Saturday: 10:00 AM to 8:00 PM EST
You Don’t Have to Do it Alone
Instructors, get personalized 1-to-1 support from our implementation team.
Have a question? Need advice? Whatever you need to ensure you and your students are set up for success, our implementation consultants can help. Just answer a few simple questions so we can best assist you.
Get Started
Find Your Sales Rep
Looking for new course materials, need a desk copy, or want to talk about new McGraw Hill products? Locate contact information for your McGraw Hill sales representative.
Find My Rep
Customer Service Team
Contact customer service for questions regarding pricing, orders, shipping, or returns.
Visit the Customer Service Online Support Center or contact us below:
Hours of Operation:
Monday-Friday: 8:00 AM to 6:00 PM ET
By Mail:
McGraw Hill
P.O. Box 182605
Columbus, OH 43218
