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Connect®
Course managementreporting, and student learning tools backed by great support.

McGraw Hill GO
Greenlight learning with the new eBook+

ALEKS®
Personalize learning and assessment

ALEKS® Placement, Preparation, and Learning
Achieve accurate math placement

SIMnet
Ignite mastery of MS Office and IT skills

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Get learning that fits anytime, anywhere

Sharpen: Study App
A reliable study app for students

Virtual Labs
Flexible, realistic science simulations

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Log in and sync up

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Achieve accurate math placement

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Curate and deliver your ideal content

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Teach your course your way

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Capture lectures for anytime access

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Validate online exams even offsite

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Support


General Help & Support Info
Customer Service & Tech Support contact information

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FAQs, articles, chat, email or phone support

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Instructor tools, training and resources for ALEKS, Connect & SIMnet

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Get step by step instructions for requesting an evaluation, exam, or desk copy

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Are you a student looking for help with your McGraw Hill product? Visit the McGraw Hill Tech Online Support Center 

ALEKS Grading and Class Management

ALEKS has a wide range of grading, reporting, and class management tools to help you easily see how your students are progressing in your course. Choose a topic below to access our resource library to get started.

Find Resources to Assess Your Students' Progress
and Use Data to Manage Your Course.

Below are videos and guides for the most common ALEKS instructor support topics related to grading and reporting.
Please contact us if you can’t find what you need, and our team will be happy to assist.


ALEKS Grading and Reporting

Setting Up the ALEKS Gradebook , Link will open in a new tab

Learn how to set up your ALEKS Gradebook in this overview video.

ALEKS Reports Basics , Link will open in a new tab

Get a brief overview of the reports available in ALEKS.

ALEKS Insights Overview , Link will open in a new tab

Use ALEKS Reports and Insights to track student progress and learn meaningful information about topic mastery.

The ALEKS Time and Topic Report , Link will open in a new tab

Learn how to find and use the ALEKS Time and Topic Report with this brief overview.

ALEKS Pie Report (Class Level) , Link will open in a new tab

Learn how to use the ALEKS Pie Report at your class level with this brief overview.

ALEKS Pie Report (Student Level) , Link will open in a new tab

Learn how to use the ALEKS Pie Report at the individual student level with this brief overview.

ALEKS Student Objective Report , Link will open in a new tab

Learn how to use the ALEKS Student Objective Report with this brief overview.

ALEKS Progress Report , Link will open in a new tab

Learn how to use the ALEKS Student Objective Report with this brief overview.

Student Reports , Link will open in a new tab

Follow these step-by-step instructions to access reports that analyze student activity, progress, and current and upcoming assignments in ALEKS.


Manage Your ALEKS Course

ALEKS Class Summary , Link will open in a new tab

View the ALEKS Class Summary video to learn how to see specific setting options for your course.

Managing Your ALEKS Course (Weeks 1-3) , Link will open in a new tab

Use this guide to manage student registration and progress over the first few weeks of class.

ALEKS Class Tools , Link will open in a new tab

Learn how to access your class tools including the class forum, calendar, resources, and student view.

Viewing and Adding Course Resources , Link will open in a new tab

Learn how to view or add resources for your course in ALEKS.

Creating an ALEKS Video Assignment , Link will open in a new tab

Learn how to create a Video Assignment and adjust the settings.

How to Preview Specific Topics as a Student , Link will open in a new tab

Learn how to preview a topic from the student perspective from the instructor interface.

Understanding Knowledge Checks , Link will open in a new tab

Understand what each Knowledge Check is called, what it does, and when to assign it.

Assignment Direct Linking (Deep Linking)

Direct (Deep) Linking for ALEKS Assignments with Blackboard , Link will open in a new tab

Step by step instructions to add direct link for ALEKS assignments in Blackboard. This allows students to access each specific ALEKS assignment directly from the LMS.

Direct (Deep) Linking for ALEKS Assignments with Canvas , Link will open in a new tab

Step by step instructions to add direct link for ALEKS assignments in Canvas. This allows students to access each specific ALEKS assignment directly from the LMS.

Direct (Deep) Linking for ALEKS Assignments with D2L , Link will open in a new tab

Step by step instructions to add direct link for ALEKS assignments in D2L. This allows students to access each specific ALEKS assignment directly from the LMS.

Direct (Deep) Linking for ALEKS Assignments with Blackboard SaaS Ultra , Link will open in a new tab

Step by step instructions to add direct link for ALEKS assignments in Blackboard SaaS Ultra. This allows students to access each specific ALEKS assignment directly from the LMS.

Direct (Deep) Linking for ALEKS Assignments with Moodle , Link will open in a new tab

Step by step instructions to add direct link for ALEKS assignments in Moodle. This allows students to access each specific ALEKS assignment directly from the LMS.

Want to chat? Our team is available to help.

Tech Support Representatives

Visit the ALEKS Customer Support contact page or contact us below:

Hours of Operation:
Sunday: 4:00 PM to 1:00 AM EST
Monday-Thursday: 7:00 AM to 1:00 AM EST
Friday: 7:00 AM to 9:00 PM EST

 Phone: (800) 331-5094
 Online: Submit a Support Request
 Chat: Chat with a Representative

You Don’t Have to Do it Alone

Instructors, get personalized 1-to-1 support from our implementation team.

Have a question? Need advice? Whatever you need to ensure you and your students are set up for success, our implementation consultants can help. Just answer a few simple questions so we can best assist you.

Get Started 

 

Find Your Sales Rep

Looking for new course materials, need a desk copy, or want to talk about new McGraw Hill products? Locate contact information for your McGraw Hill sales representative.

Find My Rep 

Customer Service Team

Contact customer service for questions regarding pricing, orders, shipping, or returns.

 

Visit the Customer Service Online Support Center or contact us below:

Hours of Operation:
Monday-Friday: 8:00 AM to 6:00 PM ET

 Phone: (800) 338-3987
 Fax: (800) 953-8691

By Mail:
McGraw Hill
P.O. Box 182605
Columbus, OH 43218