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ALEKS Student Support Tools
Learn how to navigate ALEKS, complete assignments, track your progress, and more! Let us help you get the most out of ALEKS.
Looking for ALEKS Support?
Below are videos and guides for the most common ALEKS student support topics. Please contact us if you can’t find what you need, and our team will be happy to assist.
Getting Started
Use these resources to get up and running with ALEKS.
How to Register for an ALEKS Class Just getting started in ALEKS? Learn how to register for your ALEKS course.
Logging in and Navigating ALEKS Not familiar with ALEKS just yet? Learn how to log in and the basics of using your ALEKS account.
How to Contact ALEKS Support Have a technical issue in ALEKS? Our support team is here to help.
ALEKS Study Tips Need some helpful study tips in ALEKS? We got you.
Managing Your Time in ALEKS Need some time management tips? Learn some best practices in ALEKS.
Completing Assignments
Learn how to easily complete assignments and track your progress in ALEKS.
Managing Your ALEKS Pie and Assignments in ALEKS Missing deadlines? Learn how you can complete your assignments and the ALEKS Pie on time.
How to Check Your Progress in ALEKS Having trouble staying on track? Learn how to stay on top of your progress with ALEKS.
How to Check Your Grades in ALEKS Need a friendly reminder on how to check your grades? Here’s how to keep up with your progress.
Accessing the eBook
Need help finding your ALEKS 360 ebook? Don’t miss out on this study tool!
Accessing Your ALEKS 360 eBook Need help finding your ALEKS 360 ebook? Learn how to activate your knowledge through the ebook.
Want to Chat? Our Team is Available to Help.
Tech Support Representatives
Visit the ALEKS Customer Support contact page or contact us below:
Hours of Operation:
Sunday: 4:00 PM to 1:00 AM EST
Monday-Thursday: 7:00 AM to 1:00 AM EST
Friday: 7:00 AM to 9:00 PM EST
Phone: (800) 331-5094
Online: Submit a Support Request
Chat: Chat with a Representative
You Don’t Have to Do it Alone
Instructors, get personalized 1-to-1 support from our implementation team.
Have a question? Need advice? Whatever you need to ensure you and your students are set up for success, our implementation consultants can help. Just answer a few simple questions so we can best assist you.
Get Started
Find Your Sales Rep
Looking for new course materials, need a desk copy, or want to talk about new McGraw Hill products? Locate contact information for your McGraw Hill sales representative.
Find My Rep
Customer Service Team
Contact customer service for questions regarding pricing, orders, shipping, or returns.
Visit the Customer Service Online Support Center or contact us below:Hours of Operation:Monday-Friday: 8:00 AM to 6:00 PM ET
Phone: (800) 338-3987
Fax: (800) 953-8691
By Mail: McGraw Hill P.O. Box 182605 Columbus, OH 43218