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Humanities, Social Science and Language

Digital Products

Course managementreporting, and student learning tools backed by great support.

McGraw Hill GO
Greenlight learning with the new eBook+

Personalize learning and assessment

ALEKS® Placement, Preparation, and Learning
Achieve accurate math placement

Ignite mastery of MS Office and IT skills

McGraw Hill eBook & ReadAnywhere App
Get learning that fits anytime, anywhere

Sharpen: Study App
A reliable study app for students

Virtual Labs
Flexible, realistic science simulations


Inclusive Access
Reduce costs and increase success

LMS Integration
Log in and sync up

Math Placement
Achieve accurate math placement

Content Collections powered by Create®
Curate and deliver your ideal content

Custom Courseware Solutions
Teach your course your way

Professional Services
Collaborate to optimize outcomes

Remote Proctoring
Validate online exams even offsite

Institutional Solutions
Increase engagement, lower costs, and improve access for your students


General Help & Support Info
Customer Service & Tech Support contact information

Online Technical Support Center
FAQs, articles, chat, email or phone support

Support At Every Step
Instructor tools, training and resources for ALEKS, Connect & SIMnet

Instructor Sample Requests
Get step by step instructions for requesting an evaluation, exam, or desk copy

Platform System Check
System status in real time

ALEKS Student Support Tools

Learn how to navigate ALEKS, complete assignments, track your progress, and more! Let us help you get the most out of ALEKS.

Looking for ALEKS Support?

Below are videos and guides for the most common ALEKS student support topics.
Please contact us if you can’t find what you need, and our team will be happy to assist.

Getting Started

Use these resources to get up and running with ALEKS.

Logging in and Navigating ALEKS , Link will open in a new tab

Not familiar with ALEKS just yet? Learn how to log in and the basics of using your ALEKS account.

How to Contact ALEKS Support , Link will open in a new tab

Have a technical issue in ALEKS? Our support team is here to help.

Registering for your course , Link will open in a new tab

Learning in ALEKS

Learn how to navigate ALEKS and make the most of your time.

Navigating the Topic Carousel , Link will open in a new tab

Need help understanding the topic carousel? Check out this video.

Managing Your Time in ALEKS , Link will open in a new tab

Need some time management tips? Learn some best practices in ALEKS.

ALEKS Study Tips , Link will open in a new tab

Need some helpful study tips in ALEKS? We got you.

Understanding Knowledge Checks , Link will open in a new tab

Want to know more about Knowledge Checks? Watch this video.

Accessing Your ALEKS 360 eBook , Link will open in a new tab

Need help finding your ALEKS 360 ebook? Learn how to activate your knowledge through the ebook.

Assignments, Student Progress and Grades

Learn how to easily complete assignments and track your progress in ALEKS.

Managing Your ALEKS Pie and Assignments in ALEKS , Link will open in a new tab

Missing deadlines? Learn how you can complete your assignments and the ALEKS Pie on time.

How to Check Your Progress in ALEKS , Link will open in a new tab

Having trouble staying on track? Learn how to stay on top of your progress with ALEKS.

How to Check Your Grades in ALEKS , Link will open in a new tab

Need a friendly reminder on how to check your grades? Here’s how to keep up with your progress.

Student Reports , Link will open in a new tab

Need help finding your reports? Learn how to access a series of reports to analyze activity, progress and current and upcoming assignments.

Want to chat? Our team is available to help.

Tech Support Representatives

Visit the ALEKS Customer Support contact page or contact us below:

Hours of Operation:
Sunday: 4:00 PM to 1:00 AM EST
Monday-Thursday: 7:00 AM to 1:00 AM EST
Friday: 7:00 AM to 9:00 PM EST

 Phone: (800) 331-5094
 Online: Submit a Support Request
 Chat: Chat with a Representative

You Don’t Have to Do it Alone

Instructors, get personalized 1-to-1 support from our implementation team.

Have a question? Need advice? Whatever you need to ensure you and your students are set up for success, our implementation consultants can help. Just answer a few simple questions so we can best assist you.

Get Started 


Find Your Sales Rep

Looking for new course materials, need a desk copy, or want to talk about new McGraw Hill products? Locate contact information for your McGraw Hill sales representative.

Find My Rep 

Customer Service Team

Contact customer service for questions regarding pricing, orders, shipping, or returns.


Visit the Customer Service Online Support Center or contact us below:

Hours of Operation:
Monday-Friday: 8:00 AM to 6:00 PM ET

 Phone: (800) 338-3987
 Fax: (800) 953-8691

By Mail:
McGraw Hill
P.O. Box 182605
Columbus, OH 43218