Interpersonal Conflict https://www.mheducation.com/cover-images/Jpeg_400-high/1260836959.jpeg 11 2022 9781260836950 Interpersonal Conflict 11e examines the central issues that inform conflict and, in turn, make readers’ personal and professional lives challenging and fascinating. With new cases and applications that reflect cultural changes that shape the ways people move through conflict, this new edition invites readers to reflect on, and better understand, conflict as it pertains to the unique vantage points of their lived experience.
09781260836950
Interpersonal Conflict

Interpersonal Conflict, 11th Edition

ISBN10: 1260836959 | ISBN13: 9781260836950
By Joyce Hocker, Keith Berry, William Wilmot

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Program Details

Interpersonal Conflict 11e examines the central issues that inform conflict and, in turn, make readers’ personal and professional lives challenging and fascinating. With new cases and applications that reflect cultural changes that shape the ways people move through conflict, this new edition invites readers to reflect on, and better understand, conflict as it pertains to the unique vantage points of their lived experience.

Part One: Conflict Components
Chapter 1: The Nature of Conflict
Chapter 2: Perspective on Conflict
Chapter 3: Interests and Goals
Chapter 4: Power: The Structure of Conflict
Chapter 5: Conflict Styles
Chapter 6: Emotions in Conflict

Part Two: Special Applications
Chapter 7: Analyzing Conflict
Chapter 8: Bullying
Chapter 9: Interpersonal Negotiation
Chapter 10: Reconciliation and Forgiveness


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About the Author

Joyce Hocker

Joyce L. Hocker, a practicing family mediator and conflict manager, is a psychotherapist in Missoula, Montana.

Keith Berry

William Wilmot

William Wilmot is Professor of Communication at the University of Montana and is a practicing organizational mediator and conflict manager.

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