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ISBN10: 1266579273 | ISBN13: 9781266579271

* The estimated amount of time this product will be on the market is based on a number of factors, including faculty input to instructional design and the prior revision cycle and updates to academic research-which typically results in a revision cycle ranging from every two to four years for this product. Pricing subject to change at any time.
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Supervision: Concepts and Skill-Building helps students learn what it takes to be a successful supervisor in today’s complex work world. The focus of this text is presenting useful tools and solutions for meeting present-day supervision challenges. In addition, Supervision furnishes students with an even richer mix of real-life examples that illustrate how modern supervisors handle contemporary problems. Carefully studying proven supervision concepts and their relationship to real-world, practical examples throughout this text will greatly enhance a student’s chances of gaining success and personal rewards as a supervisor.
1. Supervision: Tradition and Contemporary Trends
2. The Supervisor as Leader
PART TWO: Modern Supervision Challenges
3. Groups, Teams, and Powerful Meetings
4. Corporate Social Responsibility, Ethics, and Sustainability
5. Managing Diversity
PART THREE: Functions of the Supervisor
6. Reaching Goals: Plans and Controls
7. Organizing and Authority
8. Problem Solving, Decision Making, and Creativity
9. Ensuring High Quality and Productivity
PART FOUR: Skills of the Supervisor
10. Communication: Theory and Modern Media
11. Motivating Employees
12. Employee Challenges: Counseling and Discipline
13. Managing Time and Stress
14. Managing Conflict, Change, and Politics
PART FIVE: Supervision and Human Resources
15. Selecting Employees
16. Providing Orientation and Training
17. Appraising Performance
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