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Are you a student looking for help? Get ALEKS support 

ALEKS Instructor Support
Tools and Best Practices

Want to get the most out of your ALEKS course? We’ve created resources to help you set up your course, sync with a Learning Management System (LMS), use remote proctoring, and more! We’ve got the ALEKS support you need.

New to ALEKS? Watch These Videos to Get Started.

Additional Videos

Logging into Your ALEKS Instructor Account
Navigating Your ALEKS Instructor Account
How to Duplicate a Course

Syncing your Learning Management System (LMS) with ALEKS: Select your LMS and watch the how-to video.

Looking for More ALEKS Support?

Below are videos and guides for the most common ALEKS instructor support topics.
Please contact us if you can’t find what you need, and our team will be happy to assist.

Course Setup (View All Topics)

Our Course Setup resources will help you with everything from logging in for the first time to building a course to maximize student success.

Assignments & Exams (View All Topics)

Learn how to easily build and manage your assignments and exams.

Grading & Reports (View All Topics)

These videos will show you how to set up your gradebook, use reports to drive instruction, and manage your course to ensure your students are on the track to success.

Want to chat? Our team is available to help.

Tech Support Representatives

Visit the ALEKS Customer Support contact page or contact us below:

Hours of Operation:
Sunday: 4:00 PM to 1:00 AM EST
Monday-Thursday: 7:00 AM to 1:00 AM EST
Friday: 7:00 AM to 9:00 PM EST

 Phone: 1 (800) 258-2374
 Online: Submit a Support Request
 Chat: Chat with a Representative

You Don’t Have to Do it Alone

Instructors, get personalized support from our Implementation team.

Have a question? Need advice? Whatever you need to ensure you and your students are set up for success, our Implementation Managers can help.

Get Started 

 

Find Your Sales Rep

Looking for new course materials, need a desk copy, or want to talk about new McGraw Hill products? Locate contact information for your McGraw Hill sales representative.

Find My Rep 

Help with orders

Contact customer service for questions regarding pricing, orders, shipping, or returns.

 

Visit the Customer Service Online Support Center or contact us below:

Hours of Operation:
Monday-Friday: 8:00 AM to 6:00 PM ET

 Phone: (800) 338-3987
 Fax: (800) 953-8691

By Mail:
McGraw Hill
P.O. Box 182605
Columbus, OH 43218