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ISBN10: 1266678026 | ISBN13: 9781266678028

ISBN10: 1266678026
ISBN13: 9781266678028

* The estimated amount of time this product will be on the market is based on a number of factors, including faculty input to instructional design and the prior revision cycle and updates to academic research-which typically results in a revision cycle ranging from every two to four years for this product. Pricing subject to change at any time.

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Product Information

Interpersonal Conflict examines the central issues that inform conflict and, in turn, make readers' personal and professional lives challenging and fascinating. With new cases and applications that reflect cultural changes that shape the ways people move through conflict, this new edition invites readers to reflect on, and better understand, conflict as it pertains to the unique vantage points of their lived experience.

Part One: Conflict Components

1: The Nature of Conflict

2: Perspective on Conflict

3: Interests and Goals

4: Power: The Structure of Conflict

5: Conflict Styles

6: Emotions in Conflict

Part Two: Special Applications

7: Analyzing Conflict

8: Bullying

9: Interpersonal Negotiation

10: Reconciliation and Forgiveness

About the Author

Keith Berry

Joyce Hocker

Joyce L. Hocker, a practicing family mediator and conflict manager, is a psychotherapist in Missoula, Montana.

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