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Are you a student looking for help with SIMnet? Visit the Student SIMnet Support Page
SIMnet Instructor Support Tools and Best Practices
We’ve got the tools to make SIMnet simple. Learn how to build courses, sync with a Learning Management System (LMS), use reports, and more! Let us provide the SIMnet help you need.
New to SIMnet? Watch These Videos to Get Started.
Looking for More SIMnet Support?
Below are videos and guides for the most common SIMnet instructor support topics.
Please contact us if you can’t find what you need, and our team will be happy to assist.
Course Setup (View All)
Explore our course setup resources to learn how to build a course, sync with a Learning Management System, and more.
Quick Start Guide
Learn about system requirements, assignment types, and class management best practices in this Quick Start Guide.
Building a SIMnet Course
Learn how to build a course, add assignments, and organize your content inside of SIMnet.
Syncing SIMnet with Blackboard
Learn how to easily sync Blackboard with your SIMnet course.
Assignments, Exams, Grading, and Reporting (View All)
These resources will help you easily build and manage assignments and exams, as well as use the gradebook and reports to help manage your course.
SIMnet Assignment Types—SIMbooks and Custom Lessons
Learn how to edit existing assignments, create custom assignments, or use SIMbook assignments in a few easy steps.
SIMnet Exams
Learn how to build and assign an exam in SIMnet.
SIMnet Gradebook and Reports
Learn how to use the SIMnet gradebook and reports to help manage your course.
Stay in the Know with McGraw Hill SIMnet Platform Status Updates
Visit and bookmark status.mheducation.com to see the latest service updates, view scheduled maintenance, and subscribe to receive email notifications for McGraw Hill SIMnet.
Want to Chat? Our Team is Available to Help.
Tech Support Representatives
Visit the Tech Online Support Center or contact us below:
Hours of Operation:
Sunday: 12:00 PM to 12:00 AM EST
Monday-Thursday: 24 hours
Friday: 12:00 AM to 9:00 PM EST
Saturday: 10:00 AM to 8:00 PM EST
Phone: (800) 331-5094
Online: Submit a Support Request
Chat: Chat with a Representative
You Don’t Have to Do it Alone
Instructors, get personalized 1-to-1 support from our implementation team.
Have a question? Need advice? Whatever you need to ensure you and your students are set up for success, our implementation consultants can help. Just answer a few simple questions so we can best assist you.
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Find Your Sales Rep
Looking for new course materials, need a desk copy, or want to talk about new McGraw Hill products? Locate contact information for your McGraw Hill sales representative.
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Customer Service Team
Contact customer service for questions regarding pricing, orders, shipping, or returns.
Visit the Customer Service Online Support Center or contact us below:Hours of Operation:Monday-Friday: 8:00 AM to 6:00 PM ET
Phone: (800) 338-3987
Fax: (800) 953-8691
By Mail: McGraw Hill P.O. Box 182605 Columbus, OH 43218