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Humanities, Social Science and Language

Digital Products

Course managementreporting, and student learning tools backed by great support.

McGraw Hill GO
Greenlight learning with the new eBook+

Personalize learning and assessment

ALEKS® Placement, Preparation, and Learning
Achieve accurate math placement

Ignite mastery of MS Office and IT skills

McGraw Hill eBook & ReadAnywhere App
Get learning that fits anytime, anywhere

Sharpen: Study App
A reliable study app for students

Virtual Labs
Flexible, realistic science simulations


Inclusive Access
Reduce costs and increase success

LMS Integration
Log in and sync up

Math Placement
Achieve accurate math placement

Content Collections powered by Create®
Curate and deliver your ideal content

Custom Courseware Solutions
Teach your course your way

Professional Services
Collaborate to optimize outcomes

Remote Proctoring
Validate online exams even offsite

Institutional Solutions
Increase engagement, lower costs, and improve access for your students


General Help & Support Info
Customer Service & Tech Support contact information

Online Technical Support Center
FAQs, articles, chat, email or phone support

Support At Every Step
Instructor tools, training and resources for ALEKS, Connect & SIMnet

Instructor Sample Requests
Get step by step instructions for requesting an evaluation, exam, or desk copy

Platform System Check
System status in real time

Are you a student looking for help with SIMnet? Visit the Student SIMnet Support Page

SIMnet Assignments, Exams, Grading, and Reporting

We have resources to help you set up assignments, build exams, and use gradebooks and digital credentials to monitor your students' progress. Choose a category below to get started!

Easily Monitor Student Progress with SIMnet's Assessment and Reporting Resources.

Below are videos and guides for the most common SIMnet instructor support topics about assignments and exams.
Please contact us if you can’t find what you need, and our team will be happy to assist.

Build Assignments or Exams in SIMnet

SIMbooks and Custom Lessons , Link will open in a new tab

Learn to assign existing assignments, create custom assignments, or use SIMbook assignments in a few easy steps.

SIMpaths , Link will open in a new tab

Learn how SIMpath adaptive assignments can help address your students' individual needs.

SIMnet Projects , Link will open in a new tab

Discover how to assign, edit, or customize SIMnet projects.

SIMnet Exams , Link will open in a new tab

Learn how to build and assign an exam in SIMnet.

SIMnet Resource Assignments , Link will open in a new tab

Discover how to use, create, and assign Resource Assignments in SIMnet.

Access SIMnet Assignment Resources

SIMnet Blog , Link will open in a new tab

Check out our SIMnet blog for advanced best practices, peer guidance, instructor testimonies, and all things new with SIMnet.

Best Practices for Instructors , Link will open in a new tab

Learn instructor best practices for course navigation, gradebook usage, and more.

Monitor Student Progress with the SIMnet Gradebook and Digital Credentials

Digital Credentials , Link will open in a new tab

Learn about SIMnet Digital Credentials and how students can use them to showcase their knowledge in Microsoft Office Applications.

Gradebooks and Reports , Link will open in a new tab

Learn how to use the SIMnet gradebooks and reports to help manage your course.

Want to chat? Our team is available to help.

Tech Support Representatives

Visit the Tech Online Support Center or contact us below:

Email & Live Chat:
Sunday: 12:00 PM to 12:00 AM EST
Monday-Thursday: 24 hours EST
Friday: 12:00 AM to 9:00 PM ET
Saturday: 10:00 AM to 8:00 PM ET

Sunday: 12:00 PM to 1:00 AM EST
Monday-Thursday: 8:00 AM to 1:00 AM EST
Friday: 8:00 AM to 9:00 PM ET
Saturday: 10:00 AM to 8:00 PM ET

 Phone: (800) 331-5094
 Online: Submit a Support Request
 Chat: Chat with a Representative

You Don’t Have to Do it Alone

Instructors, get personalized 1-to-1 support from our implementation team.

Have a question? Need advice? Whatever you need to ensure you and your students are set up for success, our implementation consultants can help. Just answer a few simple questions so we can best assist you.

Get Started 


Find Your Sales Rep

Looking for new course materials, need a desk copy, or want to talk about new McGraw Hill products? Locate contact information for your McGraw Hill sales representative.

Find My Rep 

Customer Service Team

Contact customer service for questions regarding pricing, orders, shipping, or returns.


Visit the Customer Service Online Support Center or contact us below:

Hours of Operation:
Monday-Friday: 8:00 AM to 6:00 PM ET

 Phone: (800) 338-3987
 Fax: (800) 953-8691

By Mail:
McGraw Hill
P.O. Box 182605
Columbus, OH 43218