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Humanities, Social Science and Language

Digital Products

Course managementreporting, and student learning tools backed by great support.

McGraw Hill GO
Greenlight learning with the new eBook+

Personalize learning and assessment

ALEKS® Placement, Preparation, and Learning
Achieve accurate math placement

Ignite mastery of MS Office and IT skills

McGraw Hill eBook & ReadAnywhere App
Get learning that fits anytime, anywhere

Sharpen: Study App
A reliable study app for students

Virtual Labs
Flexible, realistic science simulations


Inclusive Access
Reduce costs and increase success

LMS Integration
Log in and sync up

Math Placement
Achieve accurate math placement

Content Collections powered by Create®
Curate and deliver your ideal content

Custom Courseware Solutions
Teach your course your way

Professional Services
Collaborate to optimize outcomes

Remote Proctoring
Validate online exams even offsite

Institutional Solutions
Increase engagement, lower costs, and improve access for your students


General Help & Support Info
Customer Service & Tech Support contact information

Online Technical Support Center
FAQs, articles, chat, email or phone support

Support At Every Step
Instructor tools, training and resources for ALEKS, Connect & SIMnet

Instructor Sample Requests
Get step by step instructions for requesting an evaluation, exam, or desk copy

Platform System Check
System status in real time

SIMnet Student Support Tools

Learn how to register, navigate SIMnet, use SIMbooks and lessons, and more!
Let us help you get the most out of SIMnet.

Looking for SIMnet Support?

Below are videos and guides for the most common Connect student support topics.
Please contact us if you can’t find what you need, and our team will be happy to assist.

Getting Started

Use these resources to get up and running with SIMnet.

Register for SIMnet , Link will open in a new tab

Find answers to common questions about registering for SIMnet, including access codes and purchasing options.

Learn about Using SIMnet in the Classroom , Link will open in a new tab

McGraw Hill’s SIMnet is an easy-to-use online training tool for Microsoft Office. Find out more about what it’s like to use from a student’s perspective.

Using SIMnet

Use these resources to learn more about making the most of SIMnet.

Navigating SIMnet , Link will open in a new tab

Learn about the tools in SIMnet to help you navigate with ease.

Exploring SIMnet Library , Link will open in a new tab

Learn how to use and work in the library to view study materials, badges, and SIMbooks.

Exploring SIMbooks and Lessons , Link will open in a new tab

Learn how to navigate SIMbooks and Lessons and use the Show Me, Guide Me, Let Me Try exercises.

Digital Credentials , Link will open in a new tab

Learn about SIMnet Digital Credentials and how you can use them to showcase your mastery of Microsoft Office applications.

SIMnet Student Help Tutorials , Link will open in a new tab

Need information about using SIMnet that isn’t on this page?

Stay in the Know with McGraw Hill
SIMnet Platform Status Updates

Visit and bookmark to see the latest service updates, view scheduled maintenance, and subscribe to receive email notifications for McGraw Hill SIMnet.

Want to chat? Our team is available to help.

Tech Support Representatives

Visit the Tech Online Support Center or contact us below:

Email & Live Chat:
Sunday: 12:00 PM to 12:00 AM EST
Monday-Thursday: 24 hours EST
Friday: 12:00 AM to 9:00 PM ET
Saturday: 10:00 AM to 8:00 PM ET

Sunday: 12:00 PM to 1:00 AM EST
Monday-Thursday: 8:00 AM to 1:00 AM EST
Friday: 8:00 AM to 9:00 PM ET
Saturday: 10:00 AM to 8:00 PM ET

 Phone: (800) 331-5094
 Online: Submit a Support Request
 Chat: Chat with a Representative

Customer Service Team

Contact customer service for questions regarding pricing, orders, shipping, or returns.


Visit the Customer Service Online Support Center or contact us below:

Hours of Operation:
Monday-Friday: 8:00 AM to 6:00 PM ET

 Phone: (800) 338-3987
 Fax: (800) 953-8691

By Mail:
McGraw Hill
P.O. Box 182605
Columbus, OH 43218