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Faculty User Guide 

On the first day of class, you can use this guide that provides a Sharpen overview, details on key features including AI tools, and templates to add Sharpen to your syllabus or email students with Sharpen study reminders. For instructors who bundled Sharpen Companion and Connect, this guide includes how-to steps to create a Sharpen “assignment” in Connect.

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Faculty User Guide
Contents

  • Faculty Orientation: What is Sharpen?
  • What is the student experience?
  • Sharpen and AI: How does Artificial Intelligence work in Sharpen?
  • Adopting Sharpen this semester? Here’s how to make the most of it
  • Introduce Sharpen to Your Students
    • Add Sharpen to your syllabus
    • First day of class: Send students a Sharpen introduction email
    • Midterms: Send students a Sharpen reminder email
    • Finals: Send students a Sharpen reminder email
  • Using Connect? Assign Sharpen to Monitor Students’ Usage
  • Sharpen App Accessibility Overview

Sharpen by McGraw Hill revolutionizes exam prep by empowering students with an easy-to-use, on-the-go study app that helps them arrive to class confident and ready to learn. Equip students with short videos, chapter summaries, flashcards, practice quizzes, and personalized improvement tips designed to boost exam scores and academic outcomes.

Want to chat? Our team is available to help.

Tech Support Representatives

Visit the Tech Online Support Center or contact us below:

Email & Live Chat:
Sunday: 12:00 PM to 12:00 AM ET
Monday-Thursday: 24 hours ET
Friday: 12:00 AM to 9:00 PM ET
Saturday: 10:00 AM to 8:00 PM ET

Phone:
Sunday: 12:00 PM to 1:00 AM ET
Monday-Thursday: 8:00 AM to 1:00 AM ET
Friday: 8:00 AM to 9:00 PM ET
Saturday: 10:00 AM to 8:00 PM ET

 Phone: (800) 331-5094
 Online: Submit a Support Request
 Chat: Chat with a Representative

You Don’t Have to Do it Alone

Instructors, get personalized 1-to-1 support from our implementation team.

Have a question? Need advice? Whatever you need to ensure you and your students are set up for success, our implementation consultants can help. Just answer a few simple questions so we can best assist you.

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Find Your Sales Rep

Looking for new course materials, need a desk copy, or want to talk about new McGraw Hill products? Locate contact information for your McGraw Hill sales representative.

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Customer Service Team

Contact customer service for questions regarding pricing, orders, shipping, or returns.

 

Visit the Customer Service Online Support Center or contact us below:

Hours of Operation:
Monday-Friday: 8:00 AM to 6:00 PM ET

 Phone: (800) 338-3987
 Fax: (800) 953-8691

By Mail:
McGraw Hill
P.O. Box 182605
Columbus, OH 43218