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User Guides

Learn how to use Sharpen Companion alongside the Connect and McGraw Hill GO platforms. Here faculty will find support to offer reliable study prep and students will find tips to get started with Sharpen and integrate it into their study habits.

  • Faculty User Guide

    On the first day of class, you can use this guide that provides a Sharpen overview, details on key features including AI tools, and templates to add Sharpen to your syllabus or email students with Sharpen study reminders. For instructors who bundled Sharpen Companion and Connect, this guide includes how-to steps to create a Sharpen “assignment” in Connect.

    Faculty User Guide
  • Student User Guide

    On the first day of class, you can use this guide that provides a Sharpen overview, details on key features, how-to steps to log into your Sharpen Companion account, and study tips to get the most out of Sharpen and ace your exams.

    Student User Guide

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Tech Support Representatives

Visit the Tech Online Support Center or contact us below:

Email & Live Chat:
Sunday: 12:00 PM to 12:00 AM ET
Monday-Thursday: 24 hours ET
Friday: 12:00 AM to 9:00 PM ET
Saturday: 10:00 AM to 8:00 PM ET

Phone:
Sunday: 12:00 PM to 1:00 AM ET
Monday-Thursday: 8:00 AM to 1:00 AM ET
Friday: 8:00 AM to 9:00 PM ET
Saturday: 10:00 AM to 8:00 PM ET

 Phone: (800) 331-5094
 Online: Submit a Support Request
 Chat: Chat with a Representative

You Don’t Have to Do it Alone

Instructors, get personalized 1-to-1 support from our implementation team.

Have a question? Need advice? Whatever you need to ensure you and your students are set up for success, our implementation consultants can help. Just answer a few simple questions so we can best assist you.

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Find Your Sales Rep

Looking for new course materials, need a desk copy, or want to talk about new McGraw Hill products? Locate contact information for your McGraw Hill sales representative.

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Customer Service Team

Contact customer service for questions regarding pricing, orders, shipping, or returns.

 

Visit the Customer Service Online Support Center or contact us below:

Hours of Operation:
Monday-Friday: 8:00 AM to 6:00 PM ET

 Phone: (800) 338-3987
 Fax: (800) 953-8691

By Mail:
McGraw Hill
P.O. Box 182605
Columbus, OH 43218