My Account Details
User Guides
Learn how to use Sharpen Companion alongside the Connect and McGraw Hill GO platforms. Here faculty will find support to offer reliable study prep and students will find tips to get started with Sharpen and integrate it into their study habits.
Faculty User Guide , Link will open in a new window
On the first day of class, you can use this guide that provides a Sharpen overview, details on key features including AI tools, and templates to add Sharpen to your syllabus or email students with Sharpen study reminders. For instructors who bundled Sharpen Companion and Connect, this guide includes how-to steps to create a Sharpen “assignment” in Connect.
Student User Guide , Link will open in a new window
On the first day of class, you can use this guide that provides a Sharpen overview, details on key features, how-to steps to log into your Sharpen Companion account, and study tips to get the most out of Sharpen and ace your exams.
Tech Support Representatives
Visit the Tech Online Support Center or contact us below:
Email & Live Chat:
Sunday: 12:00 PM to 12:00 AM EST
Monday-Thursday: 24 hours EST
Friday: 12:00 AM to 9:00 PM ET
Saturday: 10:00 AM to 8:00 PM ET
Phone:
Sunday: 12:00 PM to 1:00 AM EST
Monday-Thursday: 8:00 AM to 1:00 AM EST
Friday: 8:00 AM to 9:00 PM ET
Saturday: 10:00 AM to 8:00 PM ET
You Don’t Have to Do it Alone
Instructors, get personalized 1-to-1 support from our implementation team.
Have a question? Need advice? Whatever you need to ensure you and your students are set up for success, our implementation consultants can help. Just answer a few simple questions so we can best assist you.
Get Started
Find Your Sales Rep
Looking for new course materials, need a desk copy, or want to talk about new McGraw Hill products? Locate contact information for your McGraw Hill sales representative.
Find My Rep
Customer Service Team
Contact customer service for questions regarding pricing, orders, shipping, or returns.
Visit the Customer Service Online Support Center or contact us below:
Hours of Operation:
Monday-Friday: 8:00 AM to 6:00 PM ET
By Mail:
McGraw Hill
P.O. Box 182605
Columbus, OH 43218
