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Humanities, Social Science and Language

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Connect®
Course management and student learning tools backed by great support.

McGraw Hill GO
Greenlight learning with the new eBook+

ALEKS®
Personalize learning and assessment

ALEKS® Placement, Preparation, and Learning
Achieve accurate math placement

SIMnet
Ignite mastery of MS Office and IT skills

McGraw Hill eBook & ReadAnywhere App
Get learning that fits anytime, anywhere

Sharpen: Study App
A reliable study app for students

Virtual Labs
Flexible, realistic science simulations

AI Reader
Encourage Discovery, Boost Understanding

MH Medical
Learning Solutions for Medical Education

Services

Affordable Access
Reduce costs and increase success

Learning Management System Integration
Log in and sync up

Content Collections powered by Create®
Curate and deliver your ideal content

Custom Courseware Solutions
Teach your course your way

Education for All
Let’s build a future where every student has a chance to succeed

Business Program
Explore business learning solutions & resources

Professional Services
Collaborate to optimize outcomes

Remote Proctoring
Validate online exams even offsite

Institutional Solutions
Increase engagement, lower costs, and improve access for your students

Evergreen
Updated, relevant materials—without the hassle.

Support

General Help & Support Info
Customer Service & Tech Support contact information

Online Technical Support Center
FAQs, articles, chat, email or phone support

Support At Every Step
Instructor tools, training and resources for ALEKS, Connect & SIMnet

Instructor Sample Requests
Get step by step instructions for requesting an evaluation, exam, or desk copy

Platform System Check
System status in real time

Are you a student looking for help with your McGraw Hill product? Visit the McGraw Hill Tech Online Support Center

Training Resources
for New ALEKS Users

Welcome! The resources on this page will walk you through how to log into your course, set up your gradebook, build your course, and much more.  

If you prefer live support, we’d be happy to set up personalized 1-to-1  time with our implementation team. Just click on the button below to send an email with a few details about your needs and your term’s start date. 

UNIT 1

The Basics

Logging into Your ALEKS Instructor Account , Link will open in a new window

Learn how to access your ALEKS instructor account quickly and securely, so you’re ready to set up your course and start teaching.

Navigating Your ALEKS Instructor Account , Link will open in a new window

Get a guided tour of your instructor dashboard, including how to view courses, access tools, and manage class settings.

UNIT 2

Building Your Course

Creating Adaptive Modules , Link will open in a new window

Discover how to build adaptive modules that personalize learning for your students based on what they know and what they’re ready to learn next.

Implementing Knowledge Checks , Link will open in a new window

Learn how to schedule and manage Knowledge Checks to ensure ALEKS continues to adapt accurately to each student’s learning progress.

Explaining ALEKS and the Initial Knowledge Check to students , Link will open in a new window

Need help introducing ALEKS to your class? This video shows how to explain ALEKS’s approach and the importance of the Initial Knowledge Check in a student-friendly way.

Creating Homework, Test, or Quiz Assignments , Link will open in a new window

Walk through the steps to create and assign traditional assessments like homework, quizzes, or tests within ALEKS.

Adjusting Non-Adaptive Assignment Settings , Link will open in a new window

Customize due dates, attempt limits, and more on your non-adaptive assignments to match your course’s needs.

Edit and Bulk Edit Assignment Dates , Link will open in a new window

Save time with this quick tutorial on how to edit assignment dates individually or in bulk across your course.

UNIT 3

Grading and Reports

Setting Up Your ALEKS Gradebook , Link will open in a new window

Learn how to configure your ALEKS gradebook, including how to choose grading weights and categories that match your syllabus.

Using Your ALEKS Class Gradebook , Link will open in a new window

Dive into how to monitor grades, track progress, and access detailed insights in your ALEKS gradebook.

ALEKS Reports Overview , Link will open in a new window

Explore the key reports available in ALEKS, including how to use data to inform instruction and support student learning.

UNIT 4

Launching Your Course/LMS Pairing

Sync with your LMS , Link will open in a new window

Select your Learning Management System (LMS) to get started.

Student Registration Information , Link will open in a new window

We’ve created resources that make it easy for your students to register for ALEKS, so you can be a teacher, not tech support. Select your Learning Management System (LMS) or the standalone option to get started.

Request a Financial Aid Access Code , Link will open in a new window

Help your students get started even if they’re waiting on financial aid. This video explains how they can use a temporary access code.

Stay in the Know with McGraw Hill ALEKS Platform Status Updates

Visit and bookmark status.mheducation.com to see the latest service updates, view scheduled maintenance, and subscribe to receive email notifications for McGraw Hill ALEKS.

Want to chat? Our team is available to help.

Tech Support Representatives

Visit the ALEKS Customer Support contact page or contact us below:

Hours of Operation:
Sunday: 4:00 PM to 1:00 AM EST
Monday-Thursday: 7:00 AM to 1:00 AM EST
Friday: 7:00 AM to 9:00 PM EST

 Phone: (800) 331-5094
 Online: Submit a Support Request
 Chat: Chat with a Representative

You Don’t Have to Do it Alone

Instructors, get personalized 1-to-1 support from our implementation team.

Have a question? Need advice? Whatever you need to ensure you and your students are set up for success, our implementation consultants can help. Just answer a few simple questions so we can best assist you.

Get Started 

 

Find Your Sales Rep

Looking for new course materials, need a desk copy, or want to talk about new McGraw Hill products? Locate contact information for your McGraw Hill sales representative.

Find My Rep 

Customer Service Team

Contact customer service for questions regarding pricing, orders, shipping, or returns.

 

Visit the Customer Service Online Support Center or contact us below:

Hours of Operation:
Monday-Friday: 8:00 AM to 6:00 PM ET

 Phone: (800) 338-3987
 Fax: (800) 953-8691

By Mail:
McGraw Hill
P.O. Box 182605
Columbus, OH 43218