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Operations Management In The Supply Chain: Sustainability and Resilience: 2024 Release
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The 2024 Release of Operations Management in the Supply Chain: Sustainability and Resilience prioritizes the future of supply chain decision-making. With a student-friendly approach, it extensively covers ESG considerations, offering practical tools for measurement and improvement. The enhanced focus on analytics introduces new sustainability metrics, alongside additional content on Linear Programming and Queueing. This title guides the exploration of supply chain resilience, including risk identification, mitigation planning, and technology utilization as it pertains to the impact of COVID-19. The integration of practical examples from industry leaders, real-life stories in each chapter, and 19 case studies from renowned companies like Starbucks, Tesla, and Amazon effectively bridge theory and practice while fostering critical thinking skills.
1 Introduction to Operations
2 Operations and Supply Chain Strategy
3 Product Design
PART TWO: PROCESS DESIGN
4 Process Selection
5 Service Process Design
6 Process-Flow Analysis
7 Lean Thinking and Lean Systems
PART THREE: QUALITY
8 Managing Quality
9 Quality Control and Improvement
PART FOUR: CAPACITY AND SCHEDULING
10 Forecasting
Supplement Advanced Methods
11 Capacity Planning
12 Scheduling Operations
13 Project Planning and Scheduling
PART FIVE: INVENTORY
14 Independent Demand Inventory
Supplement Advanced Models
15 Materials Requirements Planning and ERP
PART SIX: SUPPLY CHAIN DECISIONS
16 Supply Chain Management
17 Sourcing
18 Global Logistics
PART SEVEN: CASE STUDIES
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About the Author
Roger Schroeder
Donaldson Chair in Operations Management at the Curtis L. Carlson School of Management, University of Minnesota. He is also the Co-Director of the Juran Center for Leadership in Quality and has earned an appointment as a Distinguished Teaching Professor. He received the B.S. degree in Industrial Engineering with high distinction from the University of Minnesota, MSIE University of Minnesota and Ph.D. from Northwestern University. Prior to joining the University of Minnesota, he taught at the U.S. Naval Postgraduate School, Monterey, California, and was an analyst for the office of the Assistant Secretary of Defense. Professor Schroeder has received research grants from the Ford Foundation, American Production and Inventory Control Society, Exxon Education Foundation and the National Science Foundation. He is a recipient of the Morse Award for outstanding teaching at the University of Minnesota.
Susan Goldstein
Susan Meyer Goldstein is Associate Professor in the Supply Chain and Operations Department at the Curtis L. Carlson School of Management, University of Minnesota. She earned a B.S. degree in Genetics and Cell Biology and an M.B.A. at the University of Minnesota and worked in the health care industry for several years. She later obtained a Ph.D. in operations management from Fisher College of Business at The Ohio State University. She has served on the faculty at the University of Minnesota since 1998 and was a Visiting Professor at the Olin Business School at Washington University in St. Louis for two years. Her current research investigates the link between service process design and process performance, and she is currently working with a Minnesota hospital that has been achieving one of the lowest heart attack mortality rates in the United States. She is also interested in issues related to aging service workers, operations strategy, and service quality. Her research has been published in Decision Sciences, Journal of Operations Management, and Production and Operations Management, among others. She is Associate Editor at Journal of Operations Management, Decision Science Journal, Quality Management Journal, and Service Industries Journal and serves on the editorial boards of many operations and service journals. She is the recipient of several research awards and research grants, and received the 2011 Carlson School of Management Teaching Award.
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