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ISBN10: 1265322341 | ISBN13: 9781265322342

ISBN10: 1265322341
ISBN13: 9781265322342

* The estimated amount of time this product will be on the market is based on a number of factors, including faculty input to instructional design and the prior revision cycle and updates to academic research-which typically results in a revision cycle ranging from every two to four years for this product. Pricing subject to change at any time.

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The Evergreen release of this leading Operations Management title has been fully updated to clearly present Operations and Supply Chain Management. The new co-author Thomas Kull of Arizona State University brings extensive industry knowledge, especially in supply chains. Featuring current real-world examples and thoughtful pedagogy, this comprehensive title offers a flexible modular approach suitable for various course levels, from undergrad to executive education. New additions include updated content, "OM is Personal" chapter openers for a holistic approach, a focus on supply chains and sustainability, author-created Guided Examples, and over 70 new Integrated Excel problems. 

1. Introduction to Operations Management
2. Competitiveness, Strategy, and Productivity
3. Forecasting
4. Product and Service Design Supplement to 4: Reliability
5. Strategic Capacity Planning for Products and Services - Supplement to 5: Decision Theory
6. Process Selection and Facility Layout
7. Work Design and Measurement - Supplement to 7: Learning Curves
8. Location Planning and Analysis
9. Management of Quality
10. Quality Control
11. Aggregate Planning and Master Scheduling
12. Inventory Management
13. MRP and ERP
14. JIT and Lean Operations - Supplement to 14: Maintenance
15. Supply Chain Management
16. Scheduling
17. Project Management
18. Management of Waiting Lines
19. Linear Programming
Appendix A: Answers to Selected Problems
Appendix B: Tables
Appendix C: Working with the Normal Distribution
Appendix D: Ten Things to Remember Beyond the Final Exam

About the Author

William J Stevenson

Associate professor of Decision Sciences in the College of Business at Rochester Institute of Technology. He teaches graduate and undergraduate courses in operations management and management science. Dr. Stevenson is the author of textbooks in management science, statistics, and operations management. His articles have appeared in Management Science, Decision Sciences, Quality Progress, and other journals. He received a bachelor's degree in industrial engineering, an MBA, and a Ph.D. in production/operations management, from Syracuse University.

Thomas J. Kull

Thomas J. Kull is a professor of supply chain management at the W. P. Carey School of Business, Arizona State University. He received his PhD in Operations and Sourcing Management at Michigan State University in 2007 after having over 13 years of industry experience in operations and supply chain executive roles. Professor Kull's research interests include socio-technical challenges and strategic risks in operations and supply chains. With over 30 publications in leading academic journals and over 100 presentations at national and international conferences, Professor Kull has co-authored a book on cultural implications of lean manufacturing and is principal inventor of six innovative operations and supply chain learning simulations, including a mobile app to teach supply chain principles to health workers in Africa. Professor Kull's work, along with his doctoral students and co-authors, has been published in premier, academic journals, including the Journal of Operations Management, Production and Operations Management, Journal of Business Logistics, and Decision Sciences. Having served in editorial leadership positions at five premier journals, he is a current/past member of the Decisions Sciences Institute, Academy of Management, and the Production Operations Management Society. Professor Kull has served numerous leadership roles in academia, including President of the Global Manufacturing Research Group, Department Chair at Arizona State University, and Chair of Research for the Decision Science Institute’s annual conference. He has been commended for his contributions to academia, a recent example being awarded inaugural winner of the GLOBE Robert J. House Best Research Paper Award. 

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