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Are you a student looking for help with Connect? Visit the Student Connect Support Page 

Training Resources for Connect Users

Welcome! The resources on this page will walk you through how to set up your course, create assignments and exams, get your students registered, and much more. 

If you prefer live support, click the button below and answer a few simple questions to schedule a personal 1:1 meeting with our Implementation Team. 

GET LIVE 1:1 SUPPORT

A Few Reminders Before You Begin

  • Visit the Connect product page to learn about all the tools available within Connect.
  • Make sure your browser is up to date by taking the system requirements test.
  • Stay in the know with Connect Platform Status Updates. Visit and bookmark status.mheducation.com to see the latest service updates, view scheduled maintenance, and subscribe to receive email notifications. 
  • Visit the McGraw Hill blog for the latest articles on educational technology, curriculum ideas, and student insights. 

UNIT 1

Set Up Your Course

UNIT 2

Access Instructor Tools and Course Resources

UNIT 3

Build Assignments & Exams

UNIT 4

Get Class Insights with Connect Reports

Want to chat? Our team is available to help.

Tech Support Representatives

Visit the Tech Online Support Center or contact us below:

Email & Live Chat:
Sunday: 12:00 PM to 12:00 AM ET
Monday-Thursday: 24 hours ET
Friday: 12:00 AM to 9:00 PM ET
Saturday: 10:00 AM to 8:00 PM ET

Phone:
Sunday: 12:00 PM to 1:00 AM ET
Monday-Thursday: 8:00 AM to 1:00 AM ET
Friday: 8:00 AM to 9:00 PM ET
Saturday: 10:00 AM to 8:00 PM ET

 Phone: (800) 331-5094
 Online: Submit a Support Request
 Chat: Chat with a Representative

You Don’t Have to Do it Alone

Instructors, get personalized 1-to-1 support from our implementation team.

Have a question? Need advice? Whatever you need to ensure you and your students are set up for success, our implementation consultants can help. Just answer a few simple questions so we can best assist you.

Get Started

Find Your Sales Rep

Looking for new course materials, need a desk copy, or want to talk about new McGraw Hill products? Locate contact information for your McGraw Hill sales representative.

Find My Rep

Customer Service Team

Contact customer service for questions regarding pricing, orders, shipping, or returns.

 

Visit the Customer Service Online Support Center or contact us below:

Hours of Operation:
Monday-Friday: 8:00 AM to 6:00 PM ET

 Phone: (800) 338-3987
 Fax: (800) 953-8691

By Mail:
McGraw Hill
P.O. Box 182605
Columbus, OH 43218