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Humanities, Social Science and Language

Digital Products

Course managementreporting, and student learning tools backed by great support.

McGraw Hill GO
Greenlight learning with the new eBook+

Personalize learning and assessment

ALEKS® Placement, Preparation, and Learning
Achieve accurate math placement

Ignite mastery of MS Office and IT skills

McGraw Hill eBook & ReadAnywhere App
Get learning that fits anytime, anywhere

Sharpen: Study App
A reliable study app for students

Virtual Labs
Flexible, realistic science simulations


Inclusive Access
Reduce costs and increase success

LMS Integration
Log in and sync up

Math Placement
Achieve accurate math placement

Content Collections powered by Create®
Curate and deliver your ideal content

Custom Courseware Solutions
Teach your course your way

Professional Services
Collaborate to optimize outcomes

Remote Proctoring
Validate online exams even offsite

Institutional Solutions
Increase engagement, lower costs, and improve access for your students


General Help & Support Info
Customer Service & Tech Support contact information

Online Technical Support Center
FAQs, articles, chat, email or phone support

Support At Every Step
Instructor tools, training and resources for ALEKS, Connect & SIMnet

Instructor Sample Requests
Get step by step instructions for requesting an evaluation, exam, or desk copy

Platform System Check
System status in real time

Are you a student looking for help with your McGraw Hill product? Visit the McGraw Hill Tech Online Support Center

Training Resources
for ALEKS Users

Welcome! The resources on this page will walk you through how to reuse a course and introduce you to new assignment features.  

If you prefer live support, we’d be happy to set up personalized 1-to-1  time with our implementation team.  Just click on the button below to send an email with a few details about your needs and your term’s start date. 


The Basics

Reusing or Duplicating a Course , Link will open in a new tab

Follow these step-by-step instructions to reuse an ALEKS course from last term or duplicate a course from another instructor.

Best Practices for Remote Proctoring in ALEKS , Link will open in a new tab

Use these best practices to promote a higher level of academic integrity using the Respondus® Monitor in ALEKS.


Building Your Course

Creating an ALEKS Video Assignment , Link will open in a new tab

Learn how to create a Video Assignment and adjust the settings.

A Look at the Enhanced and More Accessible ALEKS eBooks for Math , Link will open in a new tab

Learn how to navigate and understand key student study and accessibility features in the enhanced eBooks for Math.

A Look at the Enhanced and More Accessible ALEKS eBooks for Chem , Link will open in a new tab

Learn how to navigate and understand key student study and accessibility features in the enhanced eBooks for Chemistry.

Tour Virtual Labs in ALEKS , Link will open in a new tab

Take a tour of Virtual Labs in ALEKS and understand how to create a lab, assign questions, and view in your course.

Stay in the Know with McGraw Hill ALEKS Platform Status Updates

Visit and bookmark to see the latest service updates, view scheduled maintenance, and subscribe to receive email notifications for McGraw Hill Connect.

Want to chat? Our team is available to help.

Tech Support Representatives

Visit the ALEKS Customer Support contact page or contact us below:

Hours of Operation:
Sunday: 4:00 PM to 1:00 AM EST
Monday-Thursday: 7:00 AM to 1:00 AM EST
Friday: 7:00 AM to 9:00 PM EST

 Phone: (800) 331-5094
 Online: Submit a Support Request
 Chat: Chat with a Representative

You Don’t Have to Do it Alone

Instructors, get personalized 1-to-1 support from our implementation team.

Have a question? Need advice? Whatever you need to ensure you and your students are set up for success, our implementation consultants can help. Just answer a few simple questions so we can best assist you.

Get Started 


Find Your Sales Rep

Looking for new course materials, need a desk copy, or want to talk about new McGraw Hill products? Locate contact information for your McGraw Hill sales representative.

Find My Rep 

Customer Service Team

Contact customer service for questions regarding pricing, orders, shipping, or returns.


Visit the Customer Service Online Support Center or contact us below:

Hours of Operation:
Monday-Friday: 8:00 AM to 6:00 PM ET

 Phone: (800) 338-3987
 Fax: (800) 953-8691

By Mail:
McGraw Hill
P.O. Box 182605
Columbus, OH 43218