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Humanities, Social Science and Language


Digital Products


Connect®
Course managementreporting, and student learning tools backed by great support.

McGraw Hill GO
Greenlight learning with the new eBook+

ALEKS®
Personalize learning and assessment

ALEKS® Placement, Preparation, and Learning
Achieve accurate math placement

SIMnet
Ignite mastery of MS Office and IT skills

McGraw Hill eBook & ReadAnywhere App
Get learning that fits anytime, anywhere

Sharpen: Study App
A reliable study app for students

Virtual Labs
Flexible, realistic science simulations

AI Reader
Encourage Discovery, Boost Understanding

Services


Affordable Access
Reduce costs and increase success

LMS Integration
Log in and sync up

Content Collections powered by Create®
Curate and deliver your ideal content

Custom Courseware Solutions
Teach your course your way

Education for All
Let’s build a future where every student has a chance to succeed

Business Program
Explore business learning solutions & resources

Professional Services
Collaborate to optimize outcomes

Remote Proctoring
Validate online exams even offsite

Institutional Solutions
Increase engagement, lower costs, and improve access for your students

Evergreen
Updated, relevant materials—without the hassle.

Support


General Help & Support Info
Customer Service & Tech Support contact information

Online Technical Support Center
FAQs, articles, chat, email or phone support

Support At Every Step
Instructor tools, training and resources for ALEKS, Connect & SIMnet

Instructor Sample Requests
Get step by step instructions for requesting an evaluation, exam, or desk copy

Platform System Check
System status in real time

Are you a student looking for help with your McGraw Hill product? Visit the McGraw Hill Tech Online Support Center

Training Resources
for ALEKS Users

Welcome! The resources on this page will walk you through how to reuse a course and introduce you to new assignment features.  

If you prefer live support, we’d be happy to set up personalized 1-to-1  time with our implementation team.  Just click on the button below to send an email with a few details about your needs and your term’s start date. 

UNIT 1

The Basics

Reusing or Duplicating a Course , Link will open in a new window

Follow these step-by-step instructions to reuse an ALEKS course from last term or duplicate a course from another instructor.

Best Practices for Remote Proctoring in ALEKS , Link will open in a new window

Use these best practices to promote a higher level of academic integrity using the Respondus® Monitor in ALEKS.

How to Organize and Folder Your Assignment List , Link will open in a new window

Learn how to use organization tools and foldering options in the ALEKS Assignment List.

UNIT 2

Building Your Course

Creating ALEKS Assignments , Link will open in a new window

Learn more about ALEKS assignment creation and settings.

Adding Virtual Labs and Lab Questions to Your Course , Link will open in a new window

Explore Virtual Labs in ALEKS and learn how to add Virtual Labs and Lab Questions to your course.

Using ALEKS Reporting to Become a More Powerful Instructor , Link will open in a new window

Learn how to maximize ALEKS Reporting and Insights from an Implementation Manager!

Tools to Customize Your Course in ALEKS , Link will open in a new window

Learn how to write your own questions and how to add your own custom resources with an Implementation Manager!

All Things ALEKS Knowledge Checks , Link will open in a new window

Take a tour of all things ALEKS Knowledge Checks, beyond the Initial Knowledge Check, with an Implementation Manager!

Question Customization for Textbook Questions , Link will open in a new window

Learn how to add an Instructor Note to Textbook Questions in ALEKS, and how to make adjustments to multi-part questions.

What More Can ALEKS Do? , Link will open in a new window

Start here if you just want to level up your ALEKS usage!

Stay in the Know with McGraw Hill ALEKS Platform Status Updates

Visit and bookmark status.mheducation.com to see the latest service updates, view scheduled maintenance, and subscribe to receive email notifications for McGraw Hill Connect.

Want to chat? Our team is available to help.

Tech Support Representatives

Visit the ALEKS Customer Support contact page or contact us below:

Hours of Operation:
Sunday: 4:00 PM to 1:00 AM EST
Monday-Thursday: 7:00 AM to 1:00 AM EST
Friday: 7:00 AM to 9:00 PM EST

 Phone: (800) 331-5094
 Online: Submit a Support Request
 Chat: Chat with a Representative

You Don’t Have to Do it Alone

Instructors, get personalized 1-to-1 support from our implementation team.

Have a question? Need advice? Whatever you need to ensure you and your students are set up for success, our implementation consultants can help. Just answer a few simple questions so we can best assist you.

Get Started 

 

Find Your Sales Rep

Looking for new course materials, need a desk copy, or want to talk about new McGraw Hill products? Locate contact information for your McGraw Hill sales representative.

Find My Rep 

Customer Service Team

Contact customer service for questions regarding pricing, orders, shipping, or returns.

 

Visit the Customer Service Online Support Center or contact us below:

Hours of Operation:
Monday-Friday: 8:00 AM to 6:00 PM ET

 Phone: (800) 338-3987
 Fax: (800) 953-8691

By Mail:
McGraw Hill
P.O. Box 182605
Columbus, OH 43218