My Account Details
Are you a student looking for help with your McGraw Hill product? Visit the McGraw Hill Tech Online Support Center
Fast-track Your Course Build:
Need-to-know resources for transitioning
your course to ALEKS
How to use this page:
Short on time? This accelerated course is expected to take you 45-minutes to complete. We recommend having ALEKS open and following along with
each training.
Looking for more?
Dive into all 5 training units in our comprehensive training pathway.
FAST TRACK UNIT 1
ALEKS Fundamentals
An Introduction to ALEKS
Get oriented with the instructor side of ALEKS. Learn basic navigation and how to copy a “follow along” training course into your account.Editing the Prerequisite Review Module
Learn how to customize the built-in remediation section of ALEKS to fit your course-specific needs.
Creating and Editing a Non-Adaptive Homework Assignment
Learn how to create and edit a textbook-based static homework assignment.Changing Due Dates
Learn how to edit due dates for both individual assignments and bulk edit all the due dates for all your assignments.Setting up the Gradebook
Learn how to set up your ALEKS Gradebook.Generating a Financial Aid Access Code
Learn how to provide a Financial Aid Access Code to students experiencing delays with their financial assistance.
FAST TRACK UNIT 2
Pairing Your LMS
Tech Support Representatives
Visit the ALEKS Customer Support contact page or contact us below:
Hours of Operation:
Sunday: 4:00 PM to 1:00 AM EST
Monday-Thursday: 7:00 AM to 1:00 AM EST
Friday: 7:00 AM to 9:00 PM EST
You Don’t Have to Do it Alone
Instructors, get personalized 1-to-1 support from our implementation team.
Have a question? Need advice? Whatever you need to ensure you and your students are set up for success, our implementation consultants can help. Just answer a few simple questions so we can best assist you.
Get Started
Find Your Sales Rep
Looking for new course materials, need a desk copy, or want to talk about new McGraw Hill products? Locate contact information for your McGraw Hill sales representative.
Find My Rep
Customer Service Team
Contact customer service for questions regarding pricing, orders, shipping, or returns.
Visit the Customer Service Online Support Center or contact us below:
Hours of Operation:
Monday-Friday: 8:00 AM to 6:00 PM ET
By Mail:
McGraw Hill
P.O. Box 182605
Columbus, OH 43218
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