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Are you a student looking for help with your McGraw Hill product? Visit the McGraw Hill Tech Online Support Center

Build Your Course:

Step-by-step training for transitioning your course to ALEKS

How to use this page:
We recommend having ALEKS open and following along with each training. This
self-paced course is expected to take you 2 hours to complete.

Have a question?
You can contact ALEKS Support via email, phone, or live chat!

Contact Us
Short on Time? Build Your Course Fast

UNIT 1

ALEKS Fundamentals

UNIT 2

Customizing Your Course

Changing Due Dates

Learn how to edit due dates for both individual assignments and bulk edit all the due dates for all your assignments

Setting up the Gradebook

Learn how to set up your ALEKS Gradebook.

UNIT 3

Preparing to Launch Your Course

Generating a Financial Aid Access Code

Learn how to provide a Financial Aid Access Code to students experiencing delays with their financial assistance.

Understanding the Student Experience

Learn how to simulate the full ALEKS student experience to really understand what your students will be seeing.

Communicating Time Expectations

Learn how to keep students motivated and on schedule in ALEKS.

UNIT 4

Pairing Your LMS

UNIT 5

You Launched Your Course - Now What?

Managing Extensions and Exceptions

Easily manage assignment exceptions and extensions in ALEKS.

Adding Instructor Resources

Learn how to view or add resources for your course in ALEKS.

Want to chat? Our team is available to help.

Tech Support Representatives

Visit the ALEKS Customer Support contact page or contact us below:

Hours of Operation:
Sunday: 4:00 PM to 1:00 AM ET
Monday-Thursday: 10:00 AM to 10:00 PM ET
Friday: 10:00 AM to 9:00 PM ET

 Phone: 1 (800) 258-2374
 Online: Submit a Support Request
 Chat: Chat with a Representative

You Don’t Have to Do it Alone

Instructors, get personalized support from our Implementation team.

Have a question? Need advice? Whatever you need to ensure you and your students are set up for success, our Implementation Managers can help.

Get Started 

 

Find Your Sales Rep

Looking for new course materials, need a desk copy, or want to talk about new McGraw Hill products? Locate contact information for your McGraw Hill sales representative.

Find My Rep 

Help with orders

Contact customer service for questions regarding pricing, orders, shipping, or returns.

Visit the Customer Service Online Support Center or contact us below:

Hours of Operation:
Monday-Friday: 8:00 AM to 6:00 PM ET

 Phone: (800) 338-3987
 Fax: (800) 953-8691

By Mail:
McGraw Hill
P.O. Box 182605
Columbus, OH 43218

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