- Learning Solutions
- Support and Service
- ALEKS
- Build Your Course
Are you a student looking for help with your McGraw Hill product? Visit the McGraw Hill Tech Online Support Center
Build Your Course:
Step-by-step training for transitioning your course to ALEKS
How to use this page: We recommend having ALEKS open and following along with each training. This self-paced course is expected to take you 2 hours to complete.
Have a question? You can contact ALEKS Support via email, phone, or live chat!
UNIT 1
ALEKS Fundamentals
An Introduction to ALEKSGet oriented with the instructor side of ALEKS. Learn basic navigation and how to copy a “follow along” training course into your account.
ALEKS Customer SupportLearn how to access both instructor and student support in ALEKS and some of the things the ALEKS Support team can help with.
Introducing the Prerequisite Review ModuleLearn about the built-in diagnostic and remediation tool that comes standard in every ALEKS course!
Introducing Non-Adaptive Homework AssignmentsLearn about textbook-based static homework assignments in ALEKS – you can now do it all in one platform!
UNIT 2
Customizing Your Course
Editing the Prerequisite Review ModuleLearn how to customize the built-in remediation section of ALEKS to fit your course-specific needs.
Creating and Editing a Non-Adaptive Homework AssignmentLearn how to create and edit a textbook-based static homework assignment.
Changing Due DatesLearn how to edit due dates for both individual assignments and bulk edit all the due dates for all your assignments.
Setting up the GradebookLearn how to set up your ALEKS Gradebook.
UNIT 3
Preparing to Launch Your Course
Generating a Financial Aid Access CodeLearn how to provide a Financial Aid Access Code to students experiencing delays with their financial assistance.
Understanding the Student ExperienceLearn how to simulate the full ALEKS student experience to really understand what your students will be seeing.
Communicating Time ExpectationsLearn how to keep students motivated and on schedule in ALEKS.
UNIT 4
Pairing Your LMS
UNIT 5
You Launched Your Course - Now What?
Initial Knowledge Check Report Learn how to use the ALEKS Pie Report to see class level and individual student progress.
Non-Adaptive Assignment ReportingLearn how to use the non-adaptive assignment reporting features to monitor student progress on static homework and quiz/test assignments.
Managing Extensions and ExceptionsEasily manage assignment exceptions and extensions in ALEKS.
Adding Instructor ResourcesLearn how to view or add resources for your course in ALEKS.
Want to Chat? Our Team is Available to Help.
Tech Support Representatives
Visit the ALEKS Online Support Center or use the contact methods below.
Hours of Operation:
Sunday: 4:00 PM to 1:00 AM EST
Monday-Thursday: 7:00 AM to 1:00 AM EST
Friday: 7:00 AM to 9:00 PM EST
Phone: (800) 331-5094
Online: Submit a Support Request
Chat: Chat with a Representative
You Don’t Have to Do it Alone
Instructors, get personalized 1-to-1 support from our implementation team.
Have a question? Need advice? Whatever you need to ensure you and your students are set up for success, our implementation consultants can help. Just click on the button below to send an email with a few details about your needs and your term’s start date.
Find Your Sales Rep
Looking for new course materials, need a desk copy, or want to talk about new McGraw Hill products? Locate contact information for your McGraw Hill sales representative.
Find My Rep
Customer Service Team
Contact customer service for questions regarding pricing, orders, shipping, or returns.
Visit the Customer Service Online Support Center or contact us below:Hours of Operation:Monday-Friday: 8:00 AM to 6:00 PM ET
Phone: (800) 338-3987
Fax: (800) 953-8691
By Mail: McGraw Hill P.O. Box 182605 Columbus, OH 43218
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