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Managing Organizational Change: A Multiple Perspectives Approach, by Palmer, Dunford, and Buchanan, offers managers a multiple perspectives approach to managing change, which recognizes the variety of ways to facilitate change and reinforces the need for a tailored and creative approach to fit different contexts.

  • PART 1 Groundwork: Understanding and Diagnosing Change
  • Chapter 1: Managing Change Stories and Paradoxes
  • Chapter 2: Images of Change Management
  • Chapter 3: Why Change? Contemporary Pressures and Drivers
  • Chapter 4: What to Change? A Diagnostic Approach
  • PART 2 Implementation: The Substance and Process of Change
  • Chapter 5: What Changes?
  • Chapter 6: Purpose and Vision
  • Chapter 7: Change Communication Strategies
  • Chapter 8: Resistance to Change
  • Chapter 9: Organization Development and Sense-Making Approaches
  • Chapter 10; Change Management Perspectives
  • PART 3 Running Threads: Sustainability and the Effective Change Manager
  • Chapter 11: Sustaining Change versus Initiative Decay
  • Chapter 12: The Effective Change Manager: What Does It Take

About the Author

Ian Palmer

Ian Palmer is a Pro Vice-Chancellor Business and Vice President of RMIT Melbourne, Australia

Richard Dunford

Richard Dunford is Pro Vice-Chancellor Business and Law at The University of Newcastle, Australia

David A. Buchanan

David A. Buchanan is Emeritus Professor of Organizational Behaviour at Cranfield University School of Management, UK

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