My Account Details
ISBN10: 1264305087 | ISBN13: 9781264305087
Communicating at Work, 13th Edition
- Lowest Price!
McGraw Hill eBook
Textbook Rental (150 Days Access)
- Rent for a fraction of the printed textbook price
- Complete text bound in hardcover or softcover
Loose-Leaf Purchase
Unbound loose-leaf version of full text
Shipping Options
- Standard
- Next-day air
- 2nd-day air
Orders within the United States are shipped via FedEx or UPS Ground. For shipments to locations outside of the U.S., only standard shipping is available. All shipping options assume the product is available and that processing an order takes 24 to 48 hours prior to shipping.
Note: Connect can only be used if assigned by your instructor.
Connect (180 Days Access)
- Digital access to a comprehensive online learning platform
- Includes homework, study tools, eBook, and adaptive assignments
- Download the free ReadAnywhere app to access the eBook offline
McGraw Hill GO (180 Days Access)
- Digital access to eBook+ embedded in your school's Learning Management System (LMS)
- Includes full eBook and chapter questions
- Download the free ReadAnywhere app for offline and mobile access
McGraw Hill eBook
Details:
- Normally the lowest price option for students
- Integrates in your LMS
- Accessible tools for students, including read-aloud functionality, jump links and dynamic note-taking and highlighting features
Textbook Rental (150 Days Access)
Details:
- Rentable option
- Hardcopy and softcover formats
Loose-Leaf Purchase
Details:
- Unbound loose-leaf version of full text
Connect (180 Days Access)
Details:
- Integrates in your LMS
- Prebuilt courses, presentation slides and instructor resources
- Test question banks, adaptive assignments, essay prompts, video content and more interactive exercises specific to your course subject
- eBook access (with included ReadAnywhere app)
- Print book add-on availability
- Remote proctoring
McGraw Hill GO (180 Days Access)
Details:
- Integrates in your LMS
- Assignable readings
- Auto-graded chapter questions
* The estimated amount of time this product will be on the market is based on a number of factors, including faculty input to instructional design and the prior revision cycle and updates to academic research-which typically results in a revision cycle ranging from every two to four years for this product. Pricing subject to change at any time.
In a time of great upheaval for traditional workspaces around the globe, Communicating at Work: Strategies for Success in Business and the Professions reminds students that practical communication skills and competencies endure and remain essential to finding success in the business world. The thirteenth edition of this well-respected title provides current research and real-world best practices to help students make ethical choices, develop cultural intelligence, navigate virtual environments, and enhance their business speaking and writing skills.
With Connect for Business Communication, students will have access to a suite of assessments and presentation tools to help them become successful and confident communicators in the workplace, including:
-Video Capture powered by GoReact™ is the best way to give feedback on student presentations. It makes assigning and providing personalized feedback easy and it helps improve student outcomes and confidence.
-SmartBook 2.0 provides a personalized and adaptive learning experience for students, while highlighting the most impactful communication concepts the learner needs to study at that time.
-Application-Based Activities are highly interactive, automatically graded, learn-by-doing exercises that provide students a safe space to apply their problem-solving skills to real-world scenarios.
-Writing Assignments offer faculty the ability to assign a full range of writing assignments to students (both manual-scoring and auto-scoring) with just-in-time feedback.
Part One: Basics of Business and Professional Communication
Strategic Case: Sundown Bakery
1: Communicating at Work
2: Communication, Culture, and Work
Part Two: Personal Skills
Strategic Case: Omnicom Marketing
3: Listening
4: Verbal and Nonverbal Messages
5: Interpersonal Skills and Success
6: Principles of Interviewing
Part Three: Working in Groups
Strategic Case: Museum of Springfield
7: Leading and Working in Teams
8: Effective Meetings
Part Four: Making Effective Presentations
Strategic Case: Fresh Air Sports
9: Type of Business Presentations and Their Audiences
10: Developing and Organizing the Presentation
11: Supporting the Presentation
12: Delivering the Presentation
Appendix I: Interviewing Materials
Appendix II: Business Writing
Appendix III: Problem-Solving Communication
Appendix IV: Sample Presentations
Appendix V: Crisis Communication
Glossary
Index
About the Author
Ronald Adler
Ronald B. Adler, Associate Professor of Communication at Santa Barbara City College, specializes in organizational and interpersonal communication. He is the author of Confidence in Communication: A Guide to Assertive and Social Skills and coauthor of Understanding Human Communication, Interplay: the Process of Interpersonal Communication as well as the widely used text Looking Out/Looking In. He is a consultant and workshop leader for corporate, professional, and government clients.
Jeanne Marquardt Elmhorst
Jeanne Marquardt Elmhorst received her master's degree from the University of Wisconsin-Stevens Point, then taught in Asia for three years, sparking her interest in intercultural communication. Formerly at the University of Albuquerque and the University of New Mexico, She currently teaches at Albuquerque TVI Community College, where her courses reflect the variety in the communication discipline. Jeanne also provides training for business and government clients.
Accessibility
Creating accessible products is a priority for McGraw Hill. We make accessibility and adhering to WCAG AA guidelines a part of our day-to-day development efforts and product roadmaps.
For more information, visit our accessibility page, or contact us at accessibility@mheducation.com
Affordability
Reduce course material costs for your students while still providing full access to everything they need to be successful. It isn't too good to be true - it's Inclusive Access.
Need support? We're here to help - Get real-world support and resources every step of the way.