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ISBN10: 1264907508 | ISBN13: 9781264907502

ISBN10: 1264907508
ISBN13: 9781264907502

* The estimated amount of time this product will be on the market is based on a number of factors, including faculty input to instructional design and the prior revision cycle and updates to academic research-which typically results in a revision cycle ranging from every two to four years for this product. Pricing subject to change at any time.

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About the Author

Ronald B. Adler

Ronald B. Adler, Associate Professor of Communication at Santa Barbara City College, specializes in organizational and interpersonal communication. He is the author of Confidence in Communication: A Guide to Assertive and Social Skills and coauthor of Understanding Human Communication, Interplay: the Process of Interpersonal Communication as well as the widely used text Looking Out/Looking In. He is a consultant and workshop leader for corporate, professional, and government clients.

Michelle M Maresh-Fuehrer

Michelle M. Maresh-Fuehrer is a professor of public relations at Texas A&M University-Corpus Christi, where she specializes in the areas of crisis communication, public relations, and social media. She is the author of Creating Organizational Crisis Plans and coauthor of Public Relations Principles: Strategies for Professional Success. Her work has also appeared in Persuasion in Your Life, The Handbook of Crisis Communication, Computers in Human Behavior, Communication Teacher, Communication Education, and the American Communication Journal. Professor Maresh-Fuehrer also works as a consultant for a variety of business and nonprofit organizations.

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