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Meet the Bowersox Operations Management Author Team

Published Date
Author McGraw Hill Higher Education

Find all Supply Chain Logistics Management materials for your course.

Donald Bowersox

The John H. McConnell University Professor of Business at Michigan State University.

David Closs

Professor of Marketing and Logistics at Michigan State University. He received his Ph.D. in marketing and logistics from Michigan State. Dr./ Closs is the author or coauthor of many publications in journals and proceedings, System Editors of the Journal of Business Logistics, and coauthor of Simulated Product Sales Forecasting.

M. Bixby Cooper

Associate Professor in the Department of Marketing and Supply Chain Management at Michigan State University. He is co-author of three texts on distribution and logistics, including World Class Logistics: The Challenge of Managing Continuous Change published by the Council of Logistics Management, and Strategic Marketing Channel Management published by McGraw Hill. His research has focused on logistics best practices in customer service and in performance measurement. He also served for four years on the Executive Board of the International Customer Service Association as Head of the Research and Education Committee.

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