Find Connect help here, from basic setup videos to advanced reporting guides.
Find Connect help here, from basic setup videos to advanced reporting guides.My Account Details
Are you a student looking for help? Get support
McGraw Hill Instructor Support
Select Connect, ALEKS, SIMnet, or GO below to find training tools and support resources to get your course setup for success.
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Use ALEKS support kick-start guides and registration videos to start the term off right.
Use ALEKS support kick-start guides and registration videos to start the term off right. -
Access SIMnet training materials, student registration support, and more.
Access SIMnet training materials, student registration support, and more. -
Access GO training materials, including start-up guides, and more.
Access GO training materials, including start-up guides, and more. -
Find Sharpen resources here, from student registration support to basic setup videos.
Find Sharpen resources here, from student registration support to basic setup videos.
New for Connect! Student Engagement Tips >
Need Instructor Resources?
Looking for your textbook’s PowerPoint or other instructor resources? We’ve got you covered!
McGraw Hill eBook and ReadAnywhere App
Want support for your McGraw Hill eBook or the free ReadAnywhere app? We’ve got you covered!
Click here!
Want to chat? Our team is available to help.
Connect and SIMnet
Visit the Tech Online Support Center
or contact us below:
Email & Live Chat:
Sunday: 12:00 PM to 12:00 AM EST
Monday-Thursday: 24 hours EST
Friday: 12:00 AM to 9:00 PM ET
Saturday: 10:00 AM to 8:00 PM ET
Phone:
Sunday: 12:00 PM to 1:00 AM EST
Monday-Thursday: 8:00 AM to 1:00 AM EST
Friday: 8:00 AM to 9:00 PM ET
Saturday: 10:00 AM to 8:00 PM ET
Phone: (800) 331-5094
Online: Submit a Support Request
Chat: Chat with a Representative
ALEKS
Visit the Tech Online Support Center
or contact us below:
Hours of Operation:
Sunday: 4:00 PM to 1:00 AM ET
Monday-Thursday: 7:00 AM to 1:00 AM ET
Friday: 7:00 AM to 9:00 PM ET
Phone: (800) 258-2374
Online: Submit a Support Request
Chat: Chat with a Representative
You Don’t Have to Do it Alone
Instructors, get personalized 1-to-1 support from our implementation team.
Have a question? Need advice? Whatever you need to ensure you and your students are set up for success, our implementation consultants can help. Just answer a few simple questions so we can best assist you.
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Find Your Sales Rep
Looking for new course materials, need a desk copy, or want to talk about new McGraw Hill products? Locate contact information for your McGraw Hill sales representative.
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Customer Service Team
Contact customer service for questions regarding pricing, orders, shipping, or returns.
Visit the Customer Service Online Support Center or contact us below:
Hours of Operation:
Monday-Friday: 8:00 AM to 6:00 PM ET
By Mail:
McGraw Hill
P.O. Box 182605
Columbus, OH 43218
