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Humanities, Social Science and Language


Digital Products


Connect®
Course managementreporting, and student learning tools backed by great support.

McGraw Hill GO
Greenlight learning with the new eBook+

ALEKS®
Personalize learning and assessment

ALEKS® Placement, Preparation, and Learning
Achieve accurate math placement

SIMnet
Ignite mastery of MS Office and IT skills

McGraw Hill eBook & ReadAnywhere App
Get learning that fits anytime, anywhere

Sharpen: Study App
A reliable study app for students

Virtual Labs
Flexible, realistic science simulations

Services


Inclusive Access
Reduce costs and increase success

LMS Integration
Log in and sync up

Math Placement
Achieve accurate math placement

Content Collections powered by Create®
Curate and deliver your ideal content

Custom Courseware Solutions
Teach your course your way

Professional Services
Collaborate to optimize outcomes

Remote Proctoring
Validate online exams even offsite

Institutional Solutions
Increase engagement, lower costs, and improve access for your students

Support


General Help & Support Info
Customer Service & Tech Support contact information

Online Technical Support Center
FAQs, articles, chat, email or phone support

Support At Every Step
Instructor tools, training and resources for ALEKS, Connect & SIMnet

Instructor Sample Requests
Get step by step instructions for requesting an evaluation, exam, or desk copy

Platform System Check
System status in real time

Are you a student looking for help with Connect? Visit the Student Connect Support Page 

Connect Course Setup

From setting up basic policies to syncing with a Learning Management System, we’ve got Connect support resources to help you every step of the way. Choose a category below to access our resource library.

Looking for Help Setting Up Your Connect Course?
You’ve Come to the Right Place.

Below are videos and guides for the most common Connect instructor support topics around course setup.
Please contact us if you can’t find what you need, and our team will be happy to assist.

Set Up "My Courses" Page

‘My Courses’ Page Overview , Link will open in a new tab

Take a quick tour of the new 'My Courses' page and learn how to organize and manage multiple courses in Connect.

My Courses Page Icons , Link will open in a new tab

Learn what the icons symbolize on your 'My Courses' Page. They are a great visual shortcut to all the items that can be accessed from this page.

Creating a Connect Course , Link will open in a new tab

Learn how to create a new course, navigate the homepage, and access instructor resources inside Connect.

Access Instructor Tools and Course Resources

UPDATED

How do I access my Connect instructor resources? , Link will open in a new tab

Learn how to access your instructor resources in a few easy steps.

Getting Help with Connect , Link will open in a new tab

Need technical support for Connect? Our digital support team is here to help.

Managing Your Roster , Link will open in a new tab

Learn how to locate, access, and manage your roster.

Learn your Section Dashboard

NEW

Section Dashboard Overview , Link will open in a new tab

An overview of your Section Dashboard within Connect

NEW

Assignment Overview Widget , Link will open in a new tab

Learn about the Assignment Overview Widget on your Section Dashboard in Connect.

NEW

Course Materials Widget , Link will open in a new tab

Learn about the Course Materials Widget on your Section Dashboard in Connect.

NEW

Section Information Widget , Link will open in a new tab

Learn about the Section Information Widget on your Section Dashboard in Connect.

NEW

Section Performance Widget , Link will open in a new tab

Learn about the Section Performance Widget on your Section Dashboard in Connect.

NEW

Add Multiple Instructors to Your Connect Section , Link will open in a new tab

Watch a short video or read the instructions to learn how to easily add multiple instructors to your Connect section.

Want to chat? Our team is available to help.

Tech Support Representatives

Visit the Tech Online Support Center or contact us below:

Email & Live Chat:
Sunday: 12:00 PM to 12:00 AM EST
Monday-Thursday: 24 hours EST
Friday: 12:00 AM to 9:00 PM ET
Saturday: 10:00 AM to 8:00 PM ET

Phone:
Sunday: 12:00 PM to 1:00 AM EST
Monday-Thursday: 8:00 AM to 1:00 AM EST
Friday: 8:00 AM to 9:00 PM ET
Saturday: 10:00 AM to 8:00 PM ET

 Phone: (800) 331-5094
 Online: Submit a Support Request
 Chat: Chat with a Representative

You Don’t Have to Do it Alone

Instructors, get personalized 1-to-1 support from our implementation team.

Have a question? Need advice? Whatever you need to ensure you and your students are set up for success, our implementation consultants can help. Just answer a few simple questions so we can best assist you.

Get Started 

 

Find Your Sales Rep

Looking for new course materials, need a desk copy, or want to talk about new McGraw Hill products? Locate contact information for your McGraw Hill sales representative.

Find My Rep 

Customer Service Team

Contact customer service for questions regarding pricing, orders, shipping, or returns.

 

Visit the Customer Service Online Support Center or contact us below:

Hours of Operation:
Monday-Friday: 8:00 AM to 6:00 PM ET

 Phone: (800) 338-3987
 Fax: (800) 953-8691

By Mail:
McGraw Hill
P.O. Box 182605
Columbus, OH 43218