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Operations and Supply Chain Management: The Core takes students to the heart of business, focusing on essential tools and concepts that ensure smooth operations across supply chains. With a streamlined approach, this book delivers the critical knowledge every manager needs to organize work processes, improve productivity, and drive business success. Engaging real-world case studies, analytics exercises, and practice problems provide students with practical skills to manage both everyday tasks and strategic operations in any industry. This title equips future business leaders with the insights and tools necessary for a productive and efficient career in operations and supply chain management.

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  • 1. Introduction to OSCM
  • 2. Strategy and Sustainability
  • 3. Forecasting
  • 4. Strategic Capacity Management
  • 4a. Learning Curves
  • 5. Projects
  • 6. Manufacturing Processes
  • 6a. Break-Even Analysis
  • 7. Service Processes
  • 8. Sales and Operations Planning
  • 9. Material Requirements Planning
  • 10. Quality Management and Six Sigma
  • 11. Inventory Management
  • 12. Lean Supply Chains
  • 13. Global Sourcing and Procurement
  • 14. Location, Logistics, and Distribution
  • APPENDICES
  • A. Linear Programming Using the Excel Solver
  • B. Answers to Selected Objective Questions
  • C. Present Value Table
  • D. Negative Exponential Distribution: Values of e−X
  • E. Areas of the Cumulative Standard Normal Distribution

About the Author

F. Robert Jacobs

F. Robert Jacobs is Chase Faculty Fellow Professor of Operations Management at the Kelley School of Business, Indiana University. He received a B.S. in Industrial Engineering as well as Computer and Information Science, an MBA, and a Ph.D. in Operations Management all from The Ohio State University. 

Richard B. Chase

Richard B. Chase is Director of the Center for Operations Management Research and Education at USC. He is widely published in both books and academic journals and is considered one of the top service "gurus" in the field. He is on the Editorial Advisory Board of the Journal of Operations Management, an Advisor to Production and Operations Management journal, and a Fellow of the Decision Sciences Institute.

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