Matching Supply with Demand: An Introduction to Operations Management, 5th Edition
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Cachon Matching Supply with Demand, 4e is a clear, concise and more rigorous approach to an introductory Operations management course. Written by Wharton authors who use their guiding principles “real operations, real solutions” to bring the text and concepts to life, writing the majority of chapters from the perspective of specific companies. The “real solutions” refers to providing students with tools and strategies they can implement in practice and apply the author's models in a realistic operational setting. The authors strive for “real simple” by using as little mathematical notation as possible, focusing on many real-world examples and consistent terminology and phrasing throughout.
Chapter 2:The Process View of the Organization
Chapter 3:Understanding the Supply Process: Evaluating Process Capacity
Chapter 4:Estimating and Reducing Labor Costs
Chapter 5:Batching and Other Flow Interruptions: Setup Times and the Economic OrderQuantity Model
Chapter 6:The Link between Operations and Finance
Chapter 7:Quality and Statistical Process Control
Chapter 8:Lean Operations and the Toyota Production System
Chapter 9:Variability and Its Impact on Process Performance: Waiting Time Problems
Chapter 10:The Impact of Variability on Process Performance: Throughput Losses
Chapter 11:Scheduling to Prioritize Demand
Chapter 12:Project Management
Chapter 14:Betting on Uncertain Demand: The Newsvendor Model
Chapter 15:Assemble-to-Order, Make-to-Order, and Quick Response with Reactive Capacity
Chapter 16: Service Levels and Lead Times in Supply Chains: The Order-up-toInventory Model
Chapter 17:Risk-Pooling Strategies to Reduce and Hedge Uncertainty
Chapter 18:Revenue Management with Capacity Controls
Chapter 19:Supply Chain Coordination
AppendixA: Statistics Tutorial
Appendix C:Evaluation of the Expected Inventory and Loss Functions
Appendix D:Equations and Approximations
Appendix E:Solutions to Selected Practice Problems
Index ofKey “How to” Exhibits
Summary ofKey Notation and Equations
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