Managing Operations Across the Supply Chain, 5th Edition
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The Fifth Edition of Managing Operations Across the Supply Chain offers a global, supply chain perspective of operations management treatment that embraces the foundations of operations management but includes new frameworks, concepts, and tools to address the demands of today and changing needs of the future. We live in dynamic and exciting times due to many changes affecting nearly every aspect of business - including operations management. This fourth edition reflects key shifts in operations management. Connect is the only integrated learning system that empowers students by continuously adapting to deliver precisely what they need, when they need it, and how they need it, so that your class time is more engaging and effective.
Part 1: SUPPLY CHAIN: A PERSPECTIVE FOR OPERATIONS MANAGEMENT
Chapter 1: Introduction to Managing Operations Across the Supply Chain
Chapter 2: Operations and Supply Chain Strategy
Part 2: FOUNDATIONS OF OPERATIONS MANAGEMENT
Chapter 3: Managing Processes and Capacity
Chapter 3: Chapter Supplement: Process Mapping and Analysis
Chapter 4: Product/Process Innovation
Chapter 5: Manufacturing and Service Process Structures
Chapter 6: Managing Quality
Chapter 6: Chapter Supplement: Quality Improvement Tools
Chapter 7: Managing Inventories
Chapter 8: Lean Systems
Part 3: INTEGRATING RELATIONSHIPS ACROSS THE SUPPLY CHAIN
Chapter 9: Customer Service Management
Chapter 10: Sourcing and Supply Management
Chapter 11: Logistics Management
Part 4: PLANNING FOR INTEGRATED OPERATIONS ACROSS THE SUPPLY CHAIN
Chapter 12: Demand Planning: Forecasting and Demand Management
Chapter 13: Sales and Operations Planning
Chapter 14: Materials and Resource Requirements Planning
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