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ISBN10: 0071476008 | ISBN13: 9780071476003

The Psychology of Sales Success, 1st Edition

ISBN10: 0071476008
ISBN13: 9780071476003
By Gerhard Gschwandtner

© 2007 Published February 26, 2007

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Part I Understanding Success

1.Attitude

2.Achievement Factors

3.Concentration

4.Creativity

5.Energy

6.Goals

7.Self-Improvement

8.Superachiever Success Traits

Part II Understanding your Customers

9.Angry Customers

10.Confrontation

11.Customer Types

12.Lies & deception

13.Listening Power

14.Neuro-Linguistic Sales Programming

15.Procrastinating Clients

Part III Understanding Yourself

16.Dealing with Anxiety

17.Dealing with Disappointment

18.Dealing with Helplessness

19.Plateauing

20.Overcoming Procrastination

21.Dealing with Stress

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