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ISBN10: 1260121151 | ISBN13: 9781260121155

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Make sales coaching a daily priority for top-of-game staff performance Those who do it right prove time and time again that sales coaching works. If you’re one of the many managers yet to reap the benefits of sales coaching, the solution is in your hands. Based on one of today’s most popular sales training programs Crushing Quota breaks the process down into manageable components, so you can make sales coaching a realistic, meaningful part of your staff’s job. It all comes down to three critical points that the vast majority of sales managers today are missing: • Provide clear direction for sellers on how to get to quota—for all sales roles • Ensure effective execution by coaching the right things, in the right measure, executed the right way • Assess seller performance and make timely course corrections It’s all about helping your people make the best use of their time and effort. That’s what coaches do. When a salesperson is skilled at making important decisions about which priorities to pursue and which ones to ignore to—results follow. It’s that simple. Crushing Quota teaches you how to develop the best coaching approach for your teams and their individual sellers using powerful research-based best practices. This is the definitive guide to making sales coaching work for any sales team in any industry.
Acknowledgments
Part I: Coaching: What It Is, What It Isn't, and What It Could Be
Chapter 1: The Case for Better Sales Coaching
Chapter 2: Welcome to the Jungle: The Scary Reality of Sales Management
Chapter 3: Sales Coaching: How It's Wrong and Why It Fails
Part II: The Groundwork for Greatness
Chapter 4: Deciding What to Coach
Chapter 5: Structuring Coaching Conversations
Chapter 6: Formalizing Sales Coaching into Your Day-to-Day Job
Part III: Coaching to Activities: The Itty Bitty Nitty Gritty
Chapter 7: Territory and Account Coaching
Chapter 8: Opportunity Coaching
Chapter 9: Call Coaching
Chapter 10: Reality is Messy: Adapting Coaching to a Few Special Situations
Index
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