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ISBN10: 0071807136 | ISBN13: 9780071807135

Acknowledgments
Introduction: Standing on the Shoulders of Giants
Chapter 1:Conversational Capacity: The Missing Piece of the Puzzle
Chapter 2:Intentional Conflict: Why Good Intentions Are Never Enough
Chapter 3:Beyond Fight and Flight: A More Intentional Mindset
Chapter 4:Intentional Dialogue: Skills for Balancing Candor and Curiosity
Chapter 5:Cultivating Our Better Angels
Chapter 6:Conversational Capacity and the Value of Conflict
Chapter 7:Conversational Capacity and Adaptive Learning
Chapter 8:The Work of Building a Disciplined Team
Chapter 9:Conversational Capacity and the Challenge of Team Leadership
ClosingThe Road Less Traveled
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