Supervision: Concepts and Skill-Building https://www.mheducation.com/cover-images/Jpeg_400-high/126068296X.jpeg 11 9781260682960 Supervision: Concepts and Skill-Building helps students learn what it takes to be a successful supervisor in today’s complex work world. The focus of this new edition continues the tradition of presenting useful tools and solutions for meeting present-day supervision challenges. In addition, the 11th edition furnishes students with an even richer mix of real-life examples that illustrate how modern supervisors handle contemporary problems. Carefully studying proven supervision concepts and their relationship to real-world, practical examples throughout this text will greatly enhance a student’s chances of gaining success and personal rewards as a supervisor.
Supervision: Concepts and Skill-Building

Supervision: Concepts and Skill-Building

11th Edition
By Samuel Certo
ISBN10: 126068296X
ISBN13: 9781260682960
Copyright: 2022
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The estimated amount of time this product will be on the market is based on a number of factors, including faculty input to instructional design and the prior revision cycle and updates to academic research-which typically results in a revision cycle ranging from every two to four years for this product. Pricing subject to change at any time.

Program Details

Part one: What Is a Supervisor?

Chapter 1 Supervision: Tradition and Contemporary Trends

Chapter 2 The Supervisor as Leader

Part two: Modern Supervision Challenges

Chapter 3 Groups, Teams, and Powerful Meetings

Chapter 4 Corporate Social Responsibility, Ethics, and Sustainability

Chapter 5 Managing Diversity

Part three: Functions of the Supervisor

Chapter 6 Reaching Goals: Plans and Controls

Chapter 7 Organizing and Authority

Chapter 8 Problem Solving, Decision Making, and Creativity

Chapter 9 Ensuring High Quality and Productivity

Part four: Skills of the Supervisor

Chapter 10 Communication: Theory and Modern Media

Chapter 11 Motivating Employees

Chapter 12 Employee Challenges: Counseling and Discipline

Chapter 13 Managing Time and Stress

Chapter 14 Managing Conflict, Change, and Politics

Part five: Supervision and Human Resources

Chapter 15 Selecting Employees

Chapter 16 Providing Orientation and Training

Chapter 17 Appraising Performance

Appendix A Supervision Laws: Health and Safety, LaborRelations, Fair Employment

Appendix B The Supervisor’s Career Path: Finding a CareerThat Fits

About the Author

Samuel Certo

DR. SAMUEL C. CERTO is the Emeritus Dean and Steinmetz Professor of Management at the Roy E. Crummer Graduate School of Business at Rollins College. He has been a professor of management for more than 20 years and has received prestigious awards, including the Award for Innovative Teaching from the Southern Business Association, the Instructional Innovation Award granted by the Decision Sciences Institute, and the Charles A. Welsh Memorial Award for outstanding teaching at the Crummer School. His numerous publications include articles in prominent journals, and he is the author of several successful academic and professional titles. Several of his books have been translated into many different languages.  
A past chairman of the Management Education and Development Division of the Academy of Management, he has been honored by that group’s Excellence of Leadership Award. Dr. Certo also has served as president of the Association for Business Simulation and Experiential Learning, as associate editor for Simulation & Games, and as a review board member of the Academy of Management Review
Dr. Certo’s recent study has focused on leadership and wisdom. As a result, he published a new book titled Chasing Wisdom, and hosts Chasing Wisdom Podcasts.

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