Communication Matters, 4th Edition
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With a research-based, skills-focused approach to the Introduction to Communication course, Communication Matters debunks the often-held belief that good communication is based on personal instincts. Taking research and relevance a step further, Communication Matters helps students think critically about the communication they take part in every day.
Chapter 1 Communication: A First Look
Chapter 2 Communication and Culture
Chapter 3 Perceiving Ourselves and Others
Chapter 4 How We Use Language
Chapter 5 Communicating Nonverbally
Chapter 6 Listening Effectively
Part Two: Communication in Context
Chapter 7 Communicating in Social and Professional Relationships
Chapter 8 Communicating in Intimate Relationships
Chapter 9 Communicating in Small Groups
Chapter 10 Decision Making and Leadership in Groups
Part Three: Communication in the Public Sphere
Chapter 11 Choosing, Developing, and Researching a Topic
Chapter 12 Organizing and Finding Support for Your Speech
Chapter 13 Presenting a Speech Confidently and Competently
Chapter 14 Speaking Informatively
Chapter 15 Speaking Persuasively
Appendix: Workplace Communication and Interviewing
Chapter 16 Communicating in Organizations
Chapter 17 Communication and Media
Chapter 18 Communication and Health
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