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- The fifteenth edition of Operations and Supply Chain Management provides well-balanced coverage of managing people and applying sophisticated technology to operations and supply chain management.

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Table of Contents

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Program Details

Section 1: Strategy, Products, and Capacity
1. Introduction
2. Strategy
3. Design of Products and Services
4. Project Management
5. Strategic Capacity Management
6. Learning Curves
Section 2: Manufacturing and Service Processes
7. Manufacturing Processes
8. Facility Layout
9. Service Processes
10. Waiting Line Analysis and Simulation
11. Process Design and Analysis
12. Six Sigma Quality
13. Statistical Quality Control
Section 3: Supply Chain Processes
14. Lean Supply Chains
15. Logistics Distribution, and Transportation
16. Global Sourcing and Procurement
Section 4: Supply and Demand Planning and Control
17. Enterprise Resource Planning systems
18. Forecasting
19. Sales and Operations Planning
20. Inventory Management
21. Material Requirements Planning
22. Workcenter Scheduling
23. Theory of Constraints
Section 5: Special Topics
24. Health Care
25. Operations Consulting