Understanding Teamwork in Health Care, 1st Edition

SECTION I: HEALTHCARE TEAMS AND TEAM MEMBERS
Chapter 1: Work Teams and Teamwork Competencies
Chapter 2: Types of Healthcare Teams
Chapter 3: Roles, Education, and Values of Healthcare Professionals
Chapter 4: Patients and Families in Healthcare Teams
Chapter 5: Healthcare Administrators in Healthcare Teams

SECTION II: WORKING IN HEALTHCARE TEAMS
Chapter 6: Effective Healthcare Teams
Chapter 7: Competencies for Healthcare Team Members
Chapter 8: Leading Healthcare Teams
Chapter 9: Making Decisions in Healthcare Teams
Chapter 10: Fostering Creativity in Healthcare Teams
Chapter 11: Managing Conflict in Healthcare Teams
Chapter 12: Sponsoring Healthcare Teams

SECTION III: EVALUATING AND IMPROVING HEALTHCARE TEAMS
Chapter 13: Evaluating Healthcare Teams and Team Members
Chapter 14: Training Healthcare Teams and Team Leaders
Chapter 15: Building Healthcare Teams
Chapter 16: Process Improvement in Healthcare Teams
Chapter 17: Troubleshooting Healthcare Teams

SECTION IV: ADVANCING TEAMWORK IN HEALTH CARE
Chapter 18: Senior Leaders and Teamwork in Their Organizations
Chapter 19: The Future of Teamwork in Health Care

INDEX