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ISBN10: 0071415963 | ISBN13: 9780071415965
ISBN10: 0071415963
ISBN13: 9780071415965
Preface
Introduction
PART I
Chapter 1: Building the Six Sigma Infrastructure
Chapter 2: Six Sigma Goals and Metrics
Chapter 3: Creating Customer-Driven Organizations
Chapter 4: Training for Six Sigma
Chapter 5: Six Sigma Teams
Chapter 6: Selecting and Tracking Six Sigma Projects
PART II
Chapter 7: Introduction to DMAIC and Other Improvement Models
Chapter 8: Problem Solving Tools
Chapter 9: Basic Principles of Measurement
Chapter 10: Measurement Systems Analysis
Chapter 11: Knowledge Discovery
Chapter 12: Statistical Process Control Techniques
Chapter 13: Process Capability Analysis
Chapter 14: Statistical Analysis of Cause and Effect
Chapter 15: Managing Six Sigma Projects
Chapter 16: Risk Assessment
Chapter 17: Design of Experiments (DOE)
Chapter 18: Maintaining Control After the Project
Chapter 19: Design for Six Sigma (DFSS)
Chapter 20: Lean Manufacturing and Six Sigma
Appendix - 21 Tables
References
Index
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