Skip to main content

ISBN10: 0071443290 | ISBN13: 9780071443296

ISBN10: 0071443290
ISBN13: 9780071443296
By Thomas McCarty, Lorraine Daniels, Michael Bremer, Praveen Gupta, John Heisey and Kathleen Mills

Step 1. Download Adobe Digital Editions to your PC or Mac desktop/laptop.

Step 2. Register and authorize your Adobe ID (optional). To access your eBook on multiple devices, first create an Adobe ID. Then, open Adobe Digital Editions, go to the Help menu, and select "Authorize Computer" to link your Adobe ID.

Step 3. Open Your eBook. Use Adobe Digital Editions to open the file. If the eBook doesn’t open, contact customer service for assistance.

PREFACE

ACKNOWLEDGMENTS

Part One: The Six Sigma Management System

Chapter 1: Introduction to Six Sigma

Chapter 2: Foundations of the Six Sigma Management System

Chapter 3: The Leadership Modes

Chapter 4: Insights into Six Sigma Leadership

Chapter 5: Six Sigma Management System Case Study

Part Two: Six Sigma and Lean

Chapter 6: Six Sigma and Lean

Part Three: Process Improvement Teams and Tools

Chapter 7: Introduction to Process Improvement Teams

Chapter 8: Leadership Roles in Deploying Teams

Chapter 9: Kaizen Teams

Chapter 10: Lean Teams

Part Four: Six Sigma Teams, Methodology and Tools

Chapter 11: Introduction to the DMAIC Process Improvement

Chapter 12: Define Phase

Chapter 13: Measure Phase

Chapter 14: Analyze Phase

Chapter 15: Improve Phase

Chapter 16: Control Phase

Chapter 17: DMAIC Summary

Chapter 18: DMADV

Part Five: Six Sigma Impact Measurement

Chapter 19: Financial and Performance Measurement

Part Six: Supplemental Information

Chapter 20: Innovating Breakthrough Solutions

Chapter 21: Measurement System Analysis in Non-Manufacturing Environments

INDEX

Need support?   We're here to help - Get real-world support and resources every step of the way.

Top