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ISBN10: 0071546839 | ISBN13: 9780071546836

Introduction
Pt 1 Managing Meetings - Supervisors
1. Opening Remarks
2. The Presentation
3. Group Reaction and Participation
4. Moving Ahead
5. Dealing with Difficulties
Pt 2 Managing Meetings—With Peers and Superiors
6. Opening Remarks
7. The Presentation
8. Group Reaction and Participation
9. Moving Ahead
10. Dealing with Difficulties
Pt 3 Attending Meetings—As Supervisor
11. Ensuring a Productive Meeting
12. Clarifying the Issue
13. Group Reaction and Participation
14. Moving Ahead
15. Dealing with Difficulties
PT 4 Attending Meetings—With Peers and Supervisors
16. Supporting the Issue
17. Contesting the Issue
18. Adding Value to the Action Plan
19. Handling Attacks and Adversaries
20. Committing to What You Can Deliver
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