Skip to main content

Humanities, Social Science and Language


Digital Products


Connect®
Course management and student learning tools backed by great support.

McGraw Hill GO
Greenlight learning with the new eBook+

ALEKS®
Personalize learning and assessment

ALEKS® Placement, Preparation, and Learning
Achieve accurate math placement

SIMnet
Ignite mastery of MS Office and IT skills

McGraw Hill eBook & ReadAnywhere App
Get learning that fits anytime, anywhere

Sharpen: Study App
A reliable study app for students

Virtual Labs
Flexible, realistic science simulations

AI Reader
Encourage Discovery, Boost Understanding

Services


Affordable Access
Reduce costs and increase success

Learning Management System Integration
Log in and sync up

Content Collections powered by Create®
Curate and deliver your ideal content

Custom Courseware Solutions
Teach your course your way

Education for All
Let’s build a future where every student has a chance to succeed

Business Program
Explore business learning solutions & resources

Professional Services
Collaborate to optimize outcomes

Remote Proctoring
Validate online exams even offsite

Institutional Solutions
Increase engagement, lower costs, and improve access for your students

Evergreen
Updated, relevant materials—without the hassle.

Support


General Help & Support Info
Customer Service & Tech Support contact information

Online Technical Support Center
FAQs, articles, chat, email or phone support

Support At Every Step
Instructor tools, training and resources for ALEKS, Connect & SIMnet

Instructor Sample Requests
Get step by step instructions for requesting an evaluation, exam, or desk copy

Platform System Check
System status in real time

CompTIA A+ Certification Study Guide, Tenth Edition (Exams 220-1001 & 220-1002)

ISBN10: 1260456668 | ISBN13: 9781260456660

CompTIA A+ Certification Study Guide, Tenth Edition (Exams 220-1001 & 220-1002)
ISBN10: 1260456668
ISBN13: 9781260456660
By Faithe Wempen and Jane Holcombe

Step 1 . Download Adobe Digital Editions to your PC or Mac desktop/laptop.

Step 2. Register and authorize your Adobe ID (optional). To access your eBook on multiple devices, first create an Adobe ID at account.adobe.com. Then, open Adobe Digital Editions, go to the Help menu, and select "Authorize Computer" to link your Adobe ID.

Step 3. Open Your eBook. Use Adobe Digital Editions to open the file. If the eBook doesn’t open, contact customer service for assistance.

A highly effective study system for the CompTIA A+ exams—fully updated for the 2019 versions of the exams With hundreds of accurate practice questions and hands-on exercises, CompTIA A+ Certification Study Guide, Tenth Edition (Exams 220-1001 & 220-1002) teaches you what you need to know―and shows you how to prepare―for these challenging exams. This bestselling self-study guide has been fully revised to offer 100% coverage of all current objectives for both exams. This integrated study system is based on proven methodology. Step-by-step exercises, end-of-chapter self-tests, and “Exam Watch” and “Inside the Exam” sections reinforce salient points and aid in retention. This up-to-date edition features new or expanded coverage of mobile devices; configuring operating systems, including Windows 10, Linux, Android, and iOS; and enhanced security and troubleshooting procedures. •Online content includes 400 practice questions, video tutorials, and unlimited access to a PDF copy of the book •Contains a coupon for 10% off of the exam fee—a $42 value •Written by a pair of PC trainers and experienced authors

PART 1: Safety and Professionalism
Chapter 1: Operational Procedures
Chapter 2: Planning and Professionalism

PART 2: Operating Systems
Chapter 3: Operating System Fundamentals
Chapter 4: Upgrading, Installing, and Configuring Operating Systems
Chapter 5: Disk, File, and Application Management
Chapter 6: Operating System Troubleshooting and Maintenance
Chapter 7: Client-Side Virtualization

PART 3: Computer Hardware
Chapter 8: Personal Computer Components: Motherboards and Processors
Chapter 9: Personal Computer Components: Memory, Adapters, and Storage
Chapter 10: Power Supplies, Display Devices, and Peripherals
Chapter 11: Installing and Upgrading the PC Components
Chapter 12: Hardware Troubleshooting and Maintenance
Chapter 13: Using and Supporting Printers

PART 4: Laptops and Mobile Devices
Chapter 14: Configuring and Using Laptops
Chapter 15: Supporting Mobile Devices

PART 5: Networking
Chapter 16: Network Basics
Chapter 17: Installing a SOHO Network
Chapter 18: Internet, Cloud, and Remote Access
Chapter 19: Troubleshooting Networks

PART 6: Security
Chapter 20: Physical Security and User Authentication
Chapter 21: Authenticating Users and Protecting Data
Chapter 22: Defending Against Malware and Social Engineering

PART 7: Appendices
Appendix A: Scripting Glossary

Need support?   We're here to help - Get real-world support and resources every step of the way.

Top