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ISBN10: 0071484213 | ISBN13: 9780071484213

Care Packages for Your Customers by Barbara Glanz, 1st Edition

ISBN10: 0071484213
ISBN13: 9780071484213
By Barbara Glanz

© 2007 Published March 22, 2007

ISBN10: 0071484213 | ISBN13: 9780071484213

More information about this Print book can be found in the page section below.

$25.00
ISBN10: 0071484213 | ISBN13: 9780071484213

More information about this Print book can be found in the page section below.

Product Information

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CARE to build a customer-focused company!

Are you building enough customer loyalty in your organization? CARE Packages for Your Customers gives you 52 proven, actionable ideas for providing extraordinary service, increasing sales, a

1. Self-Assessment: Current Customer Loyalty

2. How to Value Employees

3. The Two Levels of Interaction

4. Remember that Everyone is Different

5. Determine the Lifetime Value of the Customer

6. The Emotional Bank Account

7. Five Loya

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