29 Leadership Secrets From Jack Welch, 1st Edition

Part I The Visionary Leader: Management Tactics for Gaining the Competitive Edge
Leadership Secret 1 Harness the Power of Change
Leadership Secret 2 Face Reality!
Leadership Secret 3 Managing Less Is Managing Better
Leadership Secret 4 Create a Vision and Then Get Out of the Way
Leadership Secret 5 Don’t Pursue a Central Idea; Instead, Set Only a Few Clear, General Goals as Business Strategies
Leadership Secret 6 Nurture Employees Who Share the Company’s Values
Part II Igniting a Revolution: Strategies for Dealing with Change
Leadership Secret 7 Keep Watch for Ways to Create Opportunities and to Become More Competitive
Leadership Secret 8 Be Number One or Number Two and Keep Redefining Your Market
Leadership Secret 9 Downsize, Before It’s Too Late!
Leadership Secret 10 Use Acquisitions to Make the Quantum Leap!
Leadership Secret 11 Learning Culture I: Use Boundarylessness and Empowerment to Nurture a Learning Culture
Leadership Secret 12 Learning Culture II: Inculcate the Best Ideas into the Business, No Matter Where They Come From
Leadership Secret 13 The Big Winners in the Twenty-first Century Will Be Global
Part III Removing the Boss Element: Productivity Secrets for Creating the Boundaryless Organization
Leadership Secret 14 De-Layer: Get Rid of the Fat!
Leadership Secret 15 Spark Productivity Through the ‘‘S’’ Secrets (Speed, Simplicity, and Self-Confidence)
Leadership Secret 16 Act Like a Small Company
Leadership Secret 17 Remove the Boundaries!
Leadership Secret 18 Unleash the Energy of Your Workers
Leadership Secret 19 Listen to the People Who Actually Do the Work
Leadership Secret 20 Go Before Your Workers and Answer All Their Questions
Part IV Next Generation Leadership: Initiatives for Driving and Sustaining Double-digit Growth
Leadership Secret 21 Stretch: Exceed Your Goals as Often as You Can
Leadership Secret 22 Make Quality a Top Priority
Leadership Secret 23 Make Quality the Job of Every Employee
Leadership Secret 24 Make Sure Everyone Understands How Six Sigma Works
Leadership Secret 25 Make Sure the Customer Feels Quality
Leadership Secret 26 Grow Your Service Business: It’s the Wave of the Future
Leadership Secret 27 Take Advantage of E-Business Opportunities
Leadership Secret 28 Make Existing Businesses Internet-Ready—Don’t Assume That New Business Models Are the Answer
Leadership Secret 29 Use E-Business to Put the Final Nail in Bureaucracy
Afterword